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Choosing to Command - Dennis L. Rubin

Choosing to Command

Crew Resource Management Applied to Emergency Operations

(Autor)

Buch | Softcover
208 Seiten
2025
Fire Engineering Books (Verlag)
978-1-59370-511-4 (ISBN)
CHF 71,55 inkl. MwSt
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Public safety organizations are urged to embed crew resource management into incident command systems to sharpen decision making, communication, and task allocation under pressure. By blending historical insights with modern techniques, the work reveals strategies to enhance leadership, teamwork, and overall emergency effectiveness.
The time has come for all public safety industry organizations to adopt and incorporate crew resource management or similar programs focused on making the best critical decisions at incidents. The goal of Dennis Rubin's essential new book is to urge organizations to integrate a critical decision-making model into the incident command system and use methods to improve critical decision making to bring about the next significant improvements for firefighter safety, operational efficiency, and effectiveness.

There are many tactics, strategy, and command courses available at local, state, national, and international levels. But there isn't much information included in these amazing courses that addresses critical decision making. This book aims to change that. Here you will find a discussion of the history and current science of crew resource management as well as invaluable information on:



Leadership and teamwork
Communicating under stress
Task allocation
Applications to operating conditions, such as abandoned buildings, aviation fires, and more

Crew resource management uses the basic philosophy that to err is human, and that's never truer than in stressful situations. Building on the successful work of such organizations as the Federal Aviation Administration and the US Armed Forces in developing crew resource management, this book focuses on making the best decision at an incident the first time - every time.

Dennis L. Rubin has fire and rescue experience spanning more than 45 years. Rubin has served as a line firefighter and emergency medical technician, company officer, staff officer, command officer, and chief of the department in Atlanta, Georgia Washington, DC and Kansas City, Kansas, Fire Departments. Chief Rubin's educational accomplishments include a masters in Organizational Leadership from Waldorf University, a bachelor of science in Fire Administration from the University of Maryland, and an associate degree in applied science in Fire Science Management from the Northern Virginia Community College. Rubin is a graduate of the National Fire Academy's Executive Fire Officer Program and the Naval Post Graduate School's Executive Leadership Course in Homeland Security. Rubin is a certified incident safety officer and has obtained the Chief Fire Officer Designation and Chief Medical Officer Designation bestowed by the Center for Public Safety Excellence. Rubin is a nationally registered emergency medical technician. Rubin is a popular lecturer at local, state, national, and international venues. Rubin's teaching credentials are significant. Rubin was an adjunct faculty member with several state fire-rescue training agencies. He is part of the contract faculty at the National Fire Academy. Rubin has been a member of seven National Fire Academy course development teams to include Incident Command, Leadership, Infection Control for the Fire Service, Incident Safety Officer, and Tactical Operations. Rubin is the author of several emergency service textbooks all published by Fire Engineering Books. Rubin's first release was Rube's Rules for Survival. This book is a collection of case studies dealing with the mission critical topic of fire fighter safety. The next book that Rubin authored was D.C. Fire, discussing his 4 years as the fire chief of our nation's capital. Rubin's third textbook is It's Always About Leadership, which reviews Rubin's leadership principles. The fourth text is titled Choosing to Command. This textbook discusses critical decision-making at fire-rescue incidents. Chief Rubin contributes to several fire-rescue service publications and has written more than 200 technical articles relating to fire rescue department operations, administration, emergency management, training, and safety. Rubin has three children and five grandchildren. Rubin is an active member of the Kansas City, Kansas, Downtown Rotary Club.

Foreword

Acknowledgments

  . Introduction

Flashback Change Demonstration

Change Comes to Critical Decision-Making

Incident Action Plan

Command Decision-Making Background

Taking A Page from the Commercial Aviation Decision-Making Playbook

CRM to the Rescue

Introduction to CRM

Change Is Difficult

Our Challenge

Critical Learning Points

Crew Resource Management Discussion Questions

  2. The History of Crew Resource Management

Seemed Like Just Another Day at the Office

Fuel Quantity

Impact and Effects of this Aviation Case

Critical Learning Points

CRM Discussion Questions

  3. The Need for Crew Resource Management within Emergency Operations

National Institute for Occupational Safety and Health

Fire Rescue Incident Command Progression

Building Fire Case Study

Building Fire Case Study Aftermath

Building Fire Case Study Operational Alternatives

Critical Learning Points

Crew Resource Management Discussion Questions

  4. The Science Behind Crew Resource Management

The Domino Theory

Root Causes and Impacts of Accidents

The Swiss Cheese Theory

The Sterile Cockpit 82 2 Aviation Case Study

Sterile Command Post

The Disruptive Command Post 82 2 Pipeline Case Study

Pipeline Case Study Operational Alternatives

Get-home-itis Syndrome

Get-home-itis Aviation Case Study 82 2 American Airlines Flight 42

Get-home-itis and Its Impact and Effects on Fire Rescue
Operations

Triad of Get-home-itis Fire Rescue Case Studies

USAF Knock-It-Off Program

Critical Learning Points

Crew Resource Management Discussion Questions

  5. Teamwork and Leadership

Teamwork and Leadership Aviation Case Study 82 2 Korean Air Cargo Flight 85 9

Catastrophic Explosion Case Study

Explosives Case Study Operational Alternatives

Incident Command Teams

Duties of the Incident Commander

Duties of Incident Safety Officer

Duties of the Incident Accountability Officer

Duties of the Deputy Incident Commander

Command Team Staffing

Critical Learning Points

Crew Resource Management Discussion Questions

  . Effective Communications Under Stress

Ideal Communications Case Study

On-Scene Operations

Methods of Communicating

Communications Order Model

Command and Tactical Radio Use

Brief Initial Reporting

Incident Benchmarks

Building or Area Personnel Evacuation Signal

Assigned Radio Frequencies

Summary and Critical Learning Points

Communications Discussion Questions

  7. Task Allocation

A Really Bad Day in the Air

Fireground Failure to Allocate Tasks

The Lone Ranger Rides Solo

Summary and Critical Learning Points

Crew Resource Management Discussion Questions

  8. Critical Decision-Making

An Aviation Application of CRM

Historic Fire Rescue Service Decision Making

NIOSH Death in the Line of Duty Report
(Executive Summary Excerpt)

Korean Air Cargo Flight 85 9 Crash

Eliminating Decision-Making Distractions

Brief Initial Report

Incident Action Plan

Summary and Critical Learning Points

Crew Resource Management Discussion Questions

  9. Operating at Abandoned, Vacant,
and Derelict Building Fires

Building Shot in the Head

Four Benchmark AVD Case Study Fires

Path Forward to Better Manage AVD Building Fires

Critical Learning Points

Discussion Questions

  . The Power of After-Action Reporting

AAR Reflection and Application

The AAR Process

Gathering AAR Data

After-Action Report Process Guidelines

Critical Learning Points

Discussion Questions

  . Job Aid and Checklist

The Research

Command 82 7 s -Minute Checklist

Expanded Mayday Checklists

Brief Initial Report Checklist Review

Structural Fire Operating Guideline Policy

Firefighter Accountability

Critical Learning Points

Discussion Questions

  2. Precedence Setting Decisions in Aviation
and Fire Operations Case Studies: Proof
of the CRM Concept

United Flight 73 (December 978)

Hackensack Ford Commercial Building Fire (July 988)

United Flight 232 (July 989)

Clipper Mill Warehouse Fire (September 995)

U.S. Air Flight 549 82 2 The Miracle on the Hudson (January 2 9)

Conclusion

Critical Learning Points

CRM Discussion Questions

  Epilogue

Notes

Index

About the Author

Erscheinungsdatum
Sprache englisch
Maße 152 x 229 mm
Themenwelt Sozialwissenschaften Soziologie
Technik Bauwesen
Wirtschaft Betriebswirtschaft / Management Allgemeines / Lexika
Wirtschaft Betriebswirtschaft / Management Unternehmensführung / Management
ISBN-10 1-59370-511-5 / 1593705115
ISBN-13 978-1-59370-511-4 / 9781593705114
Zustand Neuware
Informationen gemäß Produktsicherheitsverordnung (GPSR)
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