Performance Feedback Strategies
ATD Press (Verlag)
978-1-957157-86-3 (ISBN)
Providing performance feedback is one of the most challenging tasks leaders face. Feedback often sparks frustration and fear for both leaders and their teams. Why? Because there is a disconnect between what leaders think they are communicating and what employees receive.
In this essential book, leadership experts Mashihi and Nowack offer leaders their four-part Performance Feedback Coaching Model, designed to bridge this gap. After over a decade spent developing, testing, and refining their model with leaders around the world, the authors offer this powerful framework based on research in neuroscience and psychology.
The book equips leaders at all levels with practical strategies and tools to deliver tailored feedback that aligns with each employee’s unique skills and interpersonal strengths. By personalizing feedback, leaders can inspire significant improvements in employee behavior, creating a workplace where leaders achieve their goals and employees thrive—a true win-win situation. The authors share powerful stories, real-life examples, and user-friendly tips, as well as questionnaires, worksheets, and other tools leaders can apply immediately in managing today's diverse and global workforce.
With this book as your roadmap, you will have the guidance you need to improve your employees’ development, performance, motivation, satisfaction, and retention.
Sandra Mashihi is an organizational psychologist and founder of Spectra Coaching, where she consults with leaders, teams, and organizations to help increase self-awareness, build working relationships, and improve workplace performance. For more than 20 years, she has been working with clients and leaders globally in diverse industries, including healthcare, sales, entertainment, government, education, and technology. As an executive coach, keynote speaker, and workshop facilitator, she is known for a pragmatic approach and her ability to embed cutting-edge research and proven strategies into her work to create sustainable results. Kenneth M. Nowack, PhD, is a licensed psychologist and president and senior research officer at Envisia Learning. For more than 30 years, he has developed, validated, and published assessments, surveys, simulations, and other tools for global organizations in the public and private sectors. Ken publishes, teaches, and consults on topics ranging from 360-degree feedback, leadership/team development, to behavioral medicine and health psychology. He is a former editor for Consulting Psychology Journal and a member of the Consortium for Research on Emotional Intelligence in Organizations.
Introduction
Part 1. The Science of Feedback
The Power and Purpose of Feedback
Ouch, That Hurt! The Neuroscience of Feedback
Feedback for a Diverse Workforce
Feedback: The Prerequisite for Successful Behavior Change
Part 2. Performance Feedback Coaching
The Performance Feedback Coaching Model
Performance Management: How to Coach High Performers With Low Interpersonal Skills
Performance Acceleration: How to Coach High Performers With High Interpersonal Skills
Performance Enhancement: How to Coach Poor Performers With High Interpersonal Skills
Performance Improvement: How to Coach Low Performers With Low Interpersonal Skills
Performance Feedback Meets Artificial Intelligence
Conclusion
Acknowledgments
Appendix. A Selected List of AI Tools for Performance Feedback and Coaching
References
Index
About the Authors
About ATD
| Erscheinungsdatum | 04.03.2025 |
|---|---|
| Zusatzinfo | Illustrations |
| Verlagsort | Alexandria |
| Sprache | englisch |
| Maße | 152 x 228 mm |
| Themenwelt | Sozialwissenschaften ► Soziologie ► Makrosoziologie |
| Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen | |
| Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management | |
| ISBN-10 | 1-957157-86-0 / 1957157860 |
| ISBN-13 | 978-1-957157-86-3 / 9781957157863 |
| Zustand | Neuware |
| Informationen gemäß Produktsicherheitsverordnung (GPSR) | |
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