Organizational Behavior (eBook)

A Skill-Building Approach

Christopher P. Neck, Jeffery D. Houghton, Emma L. Murray (Autoren)

eBook Download: EPUB

2023 | 3., Third Edition
1503 Seiten
Sage Publications, Inc (Verlag)
978-1-0718-5445-7 (ISBN)

Inhalt

Part I: Introduction
Chapter 1: Why Organizational Behavior Matters
Case Study: Hilton
What Is Organizational Behavior and Why Is It Important?
Managing Human Capital
Behavioral Science Disciplines That Contribute to OB
A Critical-Thinking Approach to OB
OB Challenges and Opportunities
Three Levels of Analysis in OB
Part II: Individual Processes
Chapter 2: Diversity, Equity, and Inclusion
Case Study: Dolby Laboratories, Inc.
DEI in OB
Diversity in the Workplace
Diversity and Identity
Equity and Equality in the Workplace
Inclusion
Promoting a DEI Culture
Chapter 3: Personality and Individual Differences
Case Study: The PEAK Fleet
The Importance of Individual Differences
Nature Versus Nurture
The Trait Theories of Personality
Character Strengths
Other Personality Attributes
Chapter 4: Perception and Learning
Case Study: Twitter’s Adaptability
Perception: Interpreting Our Environment
Common Perceptual Distortions
Common Attribution Errors
Learning Processes: Behavioral Theory
Learning Processes: The Cognitive View
Chapter 5: Emotions, Attitude, and Stress
Case Study: Kevin Plank, Founder of Under Armour
Emotions in Organizational Behavior
Emotions in the Workplace
Attitudes and Behavior
Stress in the Workplace
Stress-Related Outcomes and Employee Well-being
Chapter 6: Motivation: Concepts and Theoretical Perspectives
Case Study: AriZona Iced Tea: Organizational Motivation
The Motivation Process
Needs Theories
Goal-Setting Theory
Equity Theory
Expectancy Theory
Chapter 7: Motivation: Practices and Applications
Case Study: Spotify
Intrinsic Motivation
Types of Extrinsic Rewards
Motivation Through Job Design
Psychological Empowerment
Nontraditional Work Schedules
Part III: Teams and Teamwork
Chapter 8: Teams
Case Study: The Team at Thomas Jefferson University Hospital Emergency Department
The Difference Between Teams and Groups
A Model of Team Effectiveness: Processes and Outcomes
Types of Teams
A Model of Team Effectiveness: Context and Composition
Team Decision-Making
Chapter 9: Decision Making, Creativity, and Innovation
Case Study: Creativity and Innovation, Arizona State University
Decision-Making and Problem-Solving
Decision-Making in the Real World
Creativity and Innovation in Individuals, Teams, and Organizations
A Three-Component Model of Creativity
The Innovation Process
Types of Innovation in Organizations
Chapter 10: Ethics and Social Responsibility in Organizations
Case Study: IBM’s Ethical Supply Chains
Ethics in Organizations
Ethical Decision-Making
Ethical Leadership and Followership
Social Responsibility
Building Ethical and Socially Responsible Organizations
Chapter 11: Effective Communication
Case Study: Uber’s Organizational Communication
The Need for Effective Communication in the Workplace
Communication Channels
Barriers to Communication
Communicating in Organizations
Cross-Cultural Communication
Chapter 12: Trust, Conflict, and Negotiation
Case Study: Distrust in the National Football League (NFL)
Trust in Organizations
Conflict in Teams and Organizations
Conflict Management Strategies
Negotiation and Dispute Resolution
Bargaining Approaches
Part IV: Leadership and Influence Processes
Chapter 13: Leadership Perspectives
Case Study: Procter and Gamble’s Leadership Training Program
What Is Leadership?
Formal and Informal Leadership
Basic Leadership Types
Early Leadership Perspectives
Contemporary Leadership Perspectives
Power-Distributing Leadership Perspectives
Values-Based Leadership Perspectives
Cross-Cultural Leadership
Leadership and Gender
Chapter 14: Influence, Power, and Politics
Case Study: Managerial Power at NextEra Energy, Inc.
Power: Definition and Overview
Basic Sources of Power
Using Power: Tactics for Influencing Others
Organizational Politics
Four Different Types of Organizational Politics
Part V: Organizational Context
Chapter 15: Organizations and Culture
Case Study: Recreational Equipment Incorporated’s (REI) Organizational Culture
What Is Organizational Culture?
Artifacts and Functions of Organizational Culture
Types of Organizational Cultures
Adapting Organizational Practices across Cultures
Shaping Organizational Culture
Chapter 16: Organizational Change and Structure
Case Study: Google’s Organizational Development and Change
The Change Process
Forces for Change
Resistance to Change
Organizational Structure
Organizational Development
Glossary
Notes
Name Index
Subject Index

Produkt-Details

• Erscheint lt. Verlag: 21.3.2023
• Verlagsort: Thousand Oaks
• Sprache: englisch
• Themenwelt: Sozialwissenschaften ► Soziologie ► Spezielle Soziologien
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Planung / Organisation
• Schlagworte: Behavior in the Workplace • Christopher P. Neck • Emma L. Murray • Jeffery D. Houghton • managerial skills • Organizational Behavior
• ISBN-10: 1-0718-5445-3 / 1071854453
• ISBN-13: 978-1-0718-5445-7 / 9781071854457