The Politics of the Public Encounter

What Happens When Citizens Meet the State

Buch | Hardcover

396 Seiten

2022
Edward Elgar Publishing Ltd (Verlag)
978-1-80088-932-3 (ISBN)

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On the ground floor of government, citizens interact with teachers, medical staff, police officers and other professionals in public service. It is during these encounters that laws, public policies and professional guidelines gain further substance and form. In this insightful book, Peter Hupe brings together expert contributions from scholars across the globe to study the social mechanisms behind these public encounters.

Integrating empirical case studies with cutting-edge theory, The Politics of the Public Encounter investigates what happens when citizens meet the state. Adopting a realist perspective, contributors examine the dichotomy between what is expected to happen and what actually happens at the street level of government. Chapters explore topics such as rule application and individual agency, the relationship between discretion and accountability, the consequences of digitalization and citizens’ impression management. Hupe concludes with a reflective essay and gives an account of what has been left aside, advancing a clear agenda for future research into the relationship between citizen and state.

Advanced students and scholars of law, political science, public administration, sociology and philosophy interested in the mechanisms behind the citizen/state encounter will benefit from the book’s multi-disciplinary approach. Its realist insights will also be an essential reference point for public service professionals.

Edited by Peter Hupe, Visiting Professor, KU Leuven Public Governance Institute, Belgium

Contents:

Preface xv
Acknowledgements xvi

INTRODUCTION
1 The public encounter as object of scholarly inquiry 2
Peter Hupe
2 The politics of the public encounter 19
Peter Hupe

PART I WHAT HAPPENS WHERE STATE AND CITIZEN MEET
3 The politics of street-level bureaucracy 40
B. Guy Peters
4 The public encounter and the role of citizens 57
Carola van Eijk and Trui Steen
5 Discretion and accountability: Notes on perspective and
avoidance 78
Keith Hawkins

PART II THE DYNAMICS OF PUBLIC ENCOUNTERS
6 Nobody’s agent: Discretion as individualistic accountability 107
Nadine Raaphorst, Peter Hupe and Maaike Breedveld
7 Behind public encounters: Uncertainty absorption in
asylum decisions 126
Tone Liodden
8 Professional routines in and around public encounters 149
Mirko Noordegraaf and Marlot Kuiper
9 Tensions within the public encounter: Balancing individual
and population health risks 170
Matthew McKenna and Nicola Gale
10 Public encounters and the role of citizens’ impression
management 189
Lieke Oldenhof and Eline Linthorst

PART III PUBLIC ENCOUNTERS IN CONTEXT
11 Going viral: Public encounters and digitalization 211
Peter Hupe
12 The public encounter as object of delegation 235
Federica Infantino
13 Reform and the inspection encounter: How micro-practices
compromise meso-policies 251
Peter Mascini and Karin van Wingerde
14 Inspection encounters during a crisis: Suppositions from
the Covid-19 pandemic 270
Kim Loyens and Carina Schott
15 Public encounters and public achievements 289
Peter Hupe

PART IV ETHICS AND THE PUBLIC ENCOUNTER
16 Modern citizenship as civil disobedience 3.0 316
Gijs van Oenen
17 The public encounter and the ethics of public office 333
Kirstine Zinck Pedersen
CONCLUSION
18 The state of the citizen 354
Peter Hupe

Author index 365
Subject index 370

Erscheinungsdatum	23.11.2022
Verlagsort	Cheltenham
Sprache	englisch
Maße	156 x 234 mm
Themenwelt	Sozialwissenschaften ► Politik / Verwaltung ► Staat / Verwaltung
Themenwelt	Sozialwissenschaften ► Soziologie
ISBN-10	1-80088-932-1 / 1800889321
ISBN-13	978-1-80088-932-3 / 9781800889323
Zustand	Neuware