The Mediation Process
Jossey-Bass Inc.,U.S. (Verlag)
978-0-7879-0248-3 (ISBN)
- Titel erscheint in neuer Auflage
- Artikel merken
This newly revised and updated comprehensive guide to the principles and practices of mediation offers concrete strategies for every stage of the mediation process. Mediation expert Christopher W. Moore presents a detailed, step-by-step account of how to use mediation to resolve conflicts of all kinds including family, divorce, labor-management, home-school, and landlord-tenant. He uses real-life examples to illustrate how to resolve even the most difficult disputes, showing what to do when strong emotions are involved, communication is poor, hidden agendas sidetrack negotiations, and deadlocks occur. The new edition has been expanded to cover contemporary issues in mediation practice, including the training, qualification, and certification of mediators, as well as such important new areas of application as community disputes, cross-cultural, international, and commercial mediation.
CHRISTOPHER W. MOORE is a founding partner in CDR Associates, a mediation and conflict resolution consulting and training practice based in Colorado, with clients worldwide. In addition to working with companies and governments throughout the United States, Moore has conducted training programs such countries as Indonesia, Thailand, and South Africa.
UNDERSTANDING DISPUTE RESOLUTION AND MEDIATION; Approaches to Managing and Resolving Conflict; How Mediation Works; LAYING THE GROUNDWORK FOR EFFECTIVE MEDIATION; Initial Contacts with the Disputing Parties; Selecting a Strategy to Guide Mediation; Collecting and Analyzing Background Information; Designing a Detailed Plan for Mediation; Building Trust and Cooperation; CONDUCTING PRODUCTIVE MEDIATION; Beginning the Mediation Session; Defining Issues and Setting an Agenda; Uncovering Hidden Interests of the Disputing Parties; Generating Options for Settlement; REACHING A SETTLEMENT; Assessing Options for Settlement; Final Bargaining; Achieving Formal Settlement; Strategies for Dealing with Special Situations;.
| Erscheint lt. Verlag | 24.5.1996 |
|---|---|
| Zusatzinfo | Illustrations |
| Verlagsort | New York |
| Sprache | englisch |
| Maße | 152 x 228 mm |
| Gewicht | 794 g |
| Themenwelt | Geisteswissenschaften ► Psychologie |
| Medizin / Pharmazie | |
| Sozialwissenschaften ► Politik / Verwaltung ► Europäische / Internationale Politik | |
| Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management | |
| ISBN-10 | 0-7879-0248-9 / 0787902489 |
| ISBN-13 | 978-0-7879-0248-3 / 9780787902483 |
| Zustand | Neuware |
| Informationen gemäß Produktsicherheitsverordnung (GPSR) | |
| Haben Sie eine Frage zum Produkt? |
aus dem Bereich
