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Communicating in Digital Age Corporations (eBook)

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2016
407 Seiten
Palgrave Macmillan UK (Verlag)
978-1-137-55813-8 (ISBN)

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Communicating in Digital Age Corporations - Anna Danielewicz-Betz
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The distinctive point of the book is its innovative interdisciplinary approach to business communication, with interconnections between linguistics, sociology, and critical organisational studies as applied to the corporate world. It offers a first-hand insight into primary business discourse with a deeper understanding and analysis of business processes and mechanisms underlying and reflected in enterprise software-mediated communication. It answers the question what 'doing business' in the digital age is about and illustrates 'business discourse' from practitioners' point of view.

Grounded in the analysis of empirical data, pertaining both to internal and external business communication, the author reflects on the reality of accelerated and pressurised communication in global IT corporations. Following a communication-centred approach, this monograph puts the topic of enterprise software-mediated business discourse into a multi-layered perspective of how global corporations operate, what their primary goals are, and what kind of (political) power they execute. Moreover, it demonstrates how profit-driven corporations can be viewed and interpreted as strategically acting systems within a specific sociological framework.


Anna Danielewicz-Betz is business English lecturer at Ludwig-Maximilian University of Munich, Germany. She has worked internationally throughout her career for institutions such as Prince Sultan University, Riyadh, Saudi Arabia, Ludwig-Maximilian University of Munich, Germany, and recently as associate professor at the Centre for Language Research, University of Aizu, Japan. Her research interests include business/corporate communication, socio-pragmatics, interdisciplinary studies (e.g. forensic linguistics) and internationalisation of higher education. She also is an experienced business consultant and trainer offering customised in-house business English courses and coaching services for multinational companies.

The distinctive point of the book is its innovative interdisciplinary approach to business communication, with interconnections between linguistics, sociology, and critical organisational studies as applied to the corporate world. It offers a first-hand insight into primary business discourse with a deeper understanding and analysis of business processes and mechanisms underlying and reflected in enterprise software-mediated communication. It answers the question what 'doing business' in the digital age is about and illustrates 'business discourse' from practitioners' point of view.Grounded in the analysis of empirical data, pertaining both to internal and external business communication, the author reflects on the reality of accelerated and pressurised communication in global IT corporations. Following a communication-centred approach, this monograph puts the topic of enterprise software-mediated business discourse into a multi-layered perspective of howglobal corporations operate, what their primary goals are, and what kind of (political) power they execute. Moreover, it demonstrates how profit-driven corporations can be viewed and interpreted as strategically acting systems within a specific sociological framework.

Anna Danielewicz-Betz is business English lecturer at Ludwig-Maximilian University of Munich, Germany. She has worked internationally throughout her career for institutions such as Prince Sultan University, Riyadh, Saudi Arabia, Ludwig-Maximilian University of Munich, Germany, and recently as associate professor at the Centre for Language Research, University of Aizu, Japan. Her research interests include business/corporate communication, socio-pragmatics, interdisciplinary studies (e.g. forensic linguistics) and internationalisation of higher education. She also is an experienced business consultant and trainer offering customised in-house business English courses and coaching services for multinational companies.

- Chapter 1: Key concepts: an overview.- Chapter 2: Enterprise software or tools: terminology and communication processes.- Chapter 3: A sociological perspective on corporations and tool-mediated business communication.- Chapter 4: Empirical data analysis: the email corpus.- Chapter 5: External corporate communication: Quarterly earnings conference calls.- Chapter 6: Final reflections: patterns of communication in digital age corporations.

Erscheint lt. Verlag 23.11.2016
Zusatzinfo XVII, 407 p. 52 illus., 13 illus. in color.
Verlagsort London
Sprache englisch
Themenwelt Sachbuch/Ratgeber Gesundheit / Leben / Psychologie
Geisteswissenschaften Sprach- / Literaturwissenschaft Anglistik / Amerikanistik
Geisteswissenschaften Sprach- / Literaturwissenschaft Literaturwissenschaft
Geisteswissenschaften Sprach- / Literaturwissenschaft Sprachwissenschaft
Informatik Office Programme Outlook
Sozialwissenschaften Kommunikation / Medien Medienwissenschaft
Wirtschaft Betriebswirtschaft / Management Marketing / Vertrieb
Schlagworte Business Communication • Business discourse • Communication • Corporate Communication • Corpus Analysis • discourse • Discourse analysis • language • Linguistics • literary diction • Literature • media • Media Studies • Public Relations • Social Science • Sociolinguistics • Systems Theory • transnational corporations
ISBN-10 1-137-55813-X / 113755813X
ISBN-13 978-1-137-55813-8 / 9781137558138
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