Coaching for Peak Employee Performance

A Practical Guide to Supporting Employee Development

Bill Foster, Karen R. Seeker (Autoren)

Buch | Softcover

128 Seiten

1997
Pfeiffer (Verlag)
978-0-7879-5113-9 (ISBN)

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Managers and supervisors need to sharpen their coaching skills if they want their employees to achieve high performance. This guidebook details what those in charge can do to develop their staff and help them meet, and even exceed, organizational expectations.

BILL FOSTER, Managing Director of the Publications Division for Richard Chang Associates, Inc., is a practicing manager and trainer with over twelve years of experience in helping others perform better. With a strong background in leadership development, customer service, and selling skills, he has worked with organizations in more than thirty countries. KAREN R. SEEKER, a Senior Consultant for Richard Chang Associates, Inc., is highly skilled in the areas of performance improvement, process management, reengineering, and strategic planning. For over twelve years she has led numerous commercial, government, and academic organizations to improve their performance, specializing in high-tech research and development environments, as well as major corporate providers.

Introduction.

The Big Picture.

Monitor Employee Performance.

Diagnose Performance Improvement Requirements.

Determine Ways To Improve The Situation.

Share Constructive Feedback.

Create The Right Environment.

Summary.

Appendix: Reproducible Forms and Worksheets.

Erscheint lt. Verlag	30.4.1999
Sprache	englisch
Maße	179 x 260 mm
Gewicht	286 g
Themenwelt	Sozialwissenschaften ► Pädagogik ► Berufspädagogik
Themenwelt	Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
ISBN-10	0-7879-5113-7 / 0787951137
ISBN-13	978-0-7879-5113-9 / 9780787951139
Zustand	Neuware