Managing Organizational Change (RLE: Organizations)

Human Factors and Automation

Fred Fallik (Autor)

Buch | Hardcover

174 Seiten

2013
Routledge (Verlag)
9780415823265 (ISBN)

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The United States Internal Revenue Service introduced a multi-million dollar program to automate its operations in the early 1980s. This book describes a multidisciplinary study of the experiences of several thousand users in this program, based primarily on questionnaires, observation and interviews. The case study gives valuable guidance to managers and their consultants involved in planning introduction of new office technology, as well as providing more academic insights into aspects of human behaviour under changing working conditions.

Multivolume collection by leading authors in the field

Dedication. Preface. Disclaimer. Acknowledgements. Part 1: Background. 1. Automation, Beliefs and Values. 2. Background to Automtion. 3. The Politics of Automation D James Lantonio. 4. The Human Resources Technology Staff. Part 2: Automation Implementation. 5. The Automated Collection System. 6. Personnel Recruitment and Retention. 7. Human Factors. 8. Training Mary Ann Ruth. 9. Team Building and Resources. 10. Organization and Management. Part 3: Lessons Learned. 11. Automation and Leadership. 12. Motivation and Productivity. 13. Looking Back: Summary and Recommendations. Appendices. References. Additional Resources. Index.

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Erscheint lt. Verlag	20.3.2013
Reihe/Serie	Routledge Library Editions: Organizations
Verlagsort	London
Sprache	englisch
Maße	156 x 234 mm
Gewicht	490 g
Themenwelt	Schulbuch / Wörterbuch ► Lexikon / Chroniken
	Sozialwissenschaften ► Politik / Verwaltung ► Europäische / Internationale Politik
	Sozialwissenschaften ► Soziologie ► Mikrosoziologie
	Wirtschaft ► Betriebswirtschaft / Management ► Planung / Organisation
	Wirtschaft ► Volkswirtschaftslehre
ISBN-13	9780415823265 / 9780415823265
Zustand	Neuware