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Human Fallibility (eBook)

The Ambiguity of Errors for Work and Learning
eBook Download: PDF
2012
XIV, 282 Seiten
Springer Netherland (Verlag)
978-90-481-3941-5 (ISBN)

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A curious ambiguity surrounds errors in professional working contexts: they must be avoided in case they lead to adverse (and potentially disastrous) results, yet they also hold the key to improving our knowledge and procedures. In a further irony, it seems that a prerequisite for circumventing errors is our remaining open to their potential occurrence and learning from them when they do happen. This volume, the first to integrate interdisciplinary perspectives on learning from errors at work, presents theoretical concepts and empirical evidence in an attempt to establish under what conditions professionals deal with errors at work productively-in other words, learn the lessons they contain. By drawing upon and combining cognitive and action-oriented approaches to human error with theories of adult, professional, and workplace learning this book provides valuable insights which can be applied by workers and professionals. It includes systematic theoretical frameworks for explaining learning from errors in daily working life, methodologies and research instruments that facilitate the measurement of that learning, and empirical studies that investigate relevant determinants of learning from errors in different professions. Written by an international group of distinguished researchers from various disciplines, the chapters paint a comprehensive picture of the current state of the art in research on human fallibility and (learning from) errors at work.


A curious ambiguity surrounds errors in professional working contexts: they must be avoided in case they lead to adverse (and potentially disastrous) results, yet they also hold the key to improving our knowledge and procedures. In a further irony, it seems that a prerequisite for circumventing errors is our remaining open to their potential occurrence and learning from them when they do happen. This volume, the first to integrate interdisciplinary perspectives on learning from errors at work, presents theoretical concepts and empirical evidence in an attempt to establish under what conditions professionals deal with errors at work productively-in other words, learn the lessons they contain. By drawing upon and combining cognitive and action-oriented approaches to human error with theories of adult, professional, and workplace learning this book provides valuable insights which can be applied by workers and professionals. It includes systematic theoretical frameworks for explaining learning from errors in daily working life, methodologies and research instruments that facilitate the measurement of that learning, and empirical studies that investigate relevant determinants of learning from errors in different professions. Written by an international group of distinguished researchers from various disciplines, the chapters paint a comprehensive picture of the current state of the art in research on human fallibility and (learning from) errors at work.

Human Fallibility 4
Series Editors’ Foreword 6
Contents 8
Contributors 10
Chapter 1: The Ambiguity of Errors for Work and Learning: Introduction to the Volume 16
Part I: Errors, Their Learning Potential, and the Processes of Learning from Errors 30
Part II: Methodological Strategies 101
Part III: Learning from Errors in the Professions 135
Part IV: Enabling Learning from Errors 178
Part V: Conclusion 257
Name Index 269
Subject Index 278

Erscheint lt. Verlag 17.3.2012
Reihe/Serie Professional and Practice-based Learning
Professional and Practice-based Learning
Zusatzinfo XIV, 282 p.
Verlagsort Dordrecht
Sprache englisch
Themenwelt Geisteswissenschaften Psychologie Allgemeine Psychologie
Geisteswissenschaften Psychologie Arbeits- und Organisationspsychologie
Geisteswissenschaften Psychologie Pädagogische Psychologie
Sozialwissenschaften Pädagogik Berufspädagogik
Sozialwissenschaften Pädagogik Erwachsenenbildung
Schlagworte error avoidance • error management • error orientation • error prevention • fallibility • human fallibility • individual learning • Learning and Instruction • learning from errors • negative knowledge • Organisational learning • professional learning • safety at work • team learning • workplace learning
ISBN-10 90-481-3941-4 / 9048139414
ISBN-13 978-90-481-3941-5 / 9789048139415
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