Ultimate Basic Business Skills

Training an Effective Workforce

Christee Gabour Atwood (Autor)

Buch | Softcover

304 Seiten

2010
ASTD Press (Verlag)
978-1-56286-589-4 (ISBN)

Titel z.Zt. nicht lieferbar
Versandkostenfrei
Auch auf Rechnung

Artikel merken

Having this book on your bookshelf is like having an on-call business training department. Ultimate Basic Business Skills provides ready-to-present programs on the most critical front-line business skills every member of your organization needs - basic training that is often ignored in favor of more specialized product or service training. This book offers learning professionals everything needed to quickly deploy a ""business boot camp,"" including lively, scripted, half-day programs in more than 20 individual topic areas. Subjects include both external and internal customer service, basic business skills, and training to help employees thrive in a professional business environment. All handouts, worksheets, assessments, and PowerPoint presentations are included, and can easily be customized for their intended audience.

When you use a workbook by Christee Atwood, you gain the benefit of her impressive experience as a speaker, trainer, and knowledge management adviser. A certified Franklin Covey trainer who has worked withFortune 500 companies, major associations, and governmental entities, Atwood provides the knowledge and tools you need to deliver top-notch workshops in your own organization. She does all this with an easy-to-read conversational style and plenty of humor. In fact, Atwood teaches "But UnSeriously Folks!"a course on the effective use of humor in the workplaceand has written a humorous autobiography, Three Feet Under: Journal of a Midlife Crisis. Atwood has also written three ASTD Press books: Knowledge Management Basics, Succession Planning Basics, and Presentation Skills Training.

Erscheint lt. Verlag	30.4.2010
Zusatzinfo	Illustrations
Verlagsort	Englewood Cliffs, NJ
Sprache	englisch
Maße	234 x 203 mm
Themenwelt	Sozialwissenschaften ► Pädagogik ► Berufspädagogik
	Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
	Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
ISBN-10	1-56286-589-7 / 1562865897
ISBN-13	978-1-56286-589-4 / 9781562865894
Zustand	Neuware