Introduction to Hospitality Management: Pearson New International Edition

John Walker, Josielyn Walker (Autoren)

Buch | Softcover

712 Seiten

2013 | 4th edition
Pearson Education Limited (Verlag)
9781292021010 (ISBN)

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For courses in Introduction to Hospitality and Hospitality Management. Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, Fourth Edition, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the text focuses on hospitality and management and uses first-person accounts, corporate profiles and industry morsels to foster a student's appreciation for the field. Throughout, author John R. Walker invites students to share this industry's unique enthusiasm and passion. The text is organized into five sections: the hospitality industry and tourism; lodging; restaurants, managed services, and beverages; recreation, theme parks, clubs, and gaming entertainment; and assemblies and event management. Each section includes insight from industry professionals, contains up-to-date information on career opportunities, and includes many examples illuminating current industry trends and realities.
Extensively revised and updated, this edition contains new photos, new page layouts, and new coverage on topics ranging from sustainability to globalization.

PART I: THE HOSPITALITY INDUSTRY AND TOURISM

1.    Welcome to the Hospitality Industry

2.    Tourism

PART II: LODGING

3.    The Hotel Business

4.    Rooms Division Operations

5.    Food and Beverage Operations

PART III: RESTAURANTS, MANAGER SERVICES AND BEVERAGES

6.    Restaurant Business

7.    Restaurant Operations

8.    Managed Services

9.    Beverages

PART IV: RECREATION, THEME PARKS, CLUBS AND GAMING ENTERTAINMENT

10. Recreation, Theme Parks and Clubs

11. Gaming Entertainment

PART V: ASSEMBLIES AND EVENT MANAGEMENT

12. Meetings, Conventions, Expositions

13. Special Events

PART VI: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY

14. Leadership and Management

15. Control
16. Planning

17. Organizing

18. Communicating and Decision-Making

Erscheint lt. Verlag	20.9.2013
Verlagsort	Harlow
Sprache	englisch
Maße	217 x 279 mm
Gewicht	1520 g
Themenwelt	Schulbuch / Wörterbuch
Themenwelt	Wirtschaft
ISBN-13	9781292021010 / 9781292021010
Zustand	Neuware