Information and Referral in Reference Services

Marcia Stucklen Middleton, Bill Katz (Herausgeber)

Buch | Hardcover

272 Seiten

1988
Routledge (Verlag)
978-0-86656-693-3 (ISBN)

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This book investigates a wide variety of situations and models which fall under the umbrella of information and referral. It examines traditional views in public libraries and library systems as well as descriptions of programs in nontraditional settings, such as academic libraries. A human services perspective is explored and research models are presented.

Katz, Linda S

Contents
Introduction

Part I: Public Libraries and I & R: Management, Staff Training, and Evaluation
Getting Staff Involved in Providing Community Information
Evaluating I & R in Smaller Public Libraries
Small Public Libraries: Suggestions for Reference Service Improvement
Is This Search Necessary? On-Line Data Bases, References Sources, and Referrals
Part II: Library System I & R Services
The Community Access Library Line: Benefits of a Toll-Free 800 Telephone Line
JOB LINK: The Library/County Connection That Counts
CLIC! The Community Library Information Center: A History
Part III: Academic Libraries: The Role of I & R
Information and Referral in the Academic Library: Lessons in Attitude and Service From the Public Library
I & R in an Academic Library
Part IV: The Social Services Perspective: Networking
New I & R Teams in Library-Based Services: Librarians, Social Workers, and Older Volunteers
Focus on the Client: Social Service Dimensions of I & R
Information and Referral: A Model for the Special Library
Part V: Research and Resources
Videocassettes and I & R: A Team That Works
Community Information in Schools: An Operational Approach and Model
Simulation of the Reference Process
Interpersonal Information Processing
Part VI: History and Recent Developments
The Growth and Development of Information and Referral in Library Services: A Selective History and Review of Some Recent Developments
Reference Notes Included

Erscheint lt. Verlag	13.10.1988
Verlagsort	New York
Sprache	englisch
Maße	156 x 216 mm
Gewicht	660 g
Themenwelt	Schulbuch / Wörterbuch ► Unterrichtsvorbereitung ► Unterrichts-Handreichungen
	Sozialwissenschaften ► Kommunikation / Medien ► Buchhandel / Bibliothekswesen
	Sozialwissenschaften ► Pädagogik
ISBN-10	0-86656-693-7 / 0866566937
ISBN-13	978-0-86656-693-3 / 9780866566933
Zustand	Neuware