The Lost Art of Listening
Guilford Publications (Verlag)
9781593859862 (ISBN)
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This book has been replaced by The Lost Art of Listening, Third Edition, ISBN 978-1-4625-4274-1.
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Introduction
I. The Yearning to Be Understood
1. ”Did You Hear What I Said?”: Why Listening Is So Important
2. “Thanks for Listening“: How Listening Shapes Us and Connects Us to Each Other
3. “Why Don't People Listen?“: How Communication Breaks Down
II. The Real Reasons People Don't Listen
4. “When Is It My Turn?”?The Heart of Listening: The Struggle to Suspend Our Own Needs
5. “You Hear Only What You Want to Hear“: How Hidden Assumptions Prejudice Listening
6. “Why Do You Always Overreact?!“: How Emotionality Makes Us Defensive
III. Getting Through to Each Other
7. “Take Your Time?I'm Listening“: How to Let Go of Your Own Needs and Listen
8. “I Never Knew You Felt That Way“: Empathy Begins with Openness
9. “I Can See This Is Really Upsetting You“: How to Defuse Emotional Reactivity
IV. Listening in Context
10. “We Never Talk Anymore“: Listening Between Intimate Partners
11. “Nobody around Here Ever Listens to Me!“: How to Listen and Be Heard within the Family
12. From “Do I Have To?“ to “That's Not Fair!“: Listening to Children and Teenagers
13. “I Knew You'd Understand“: Being Able to Hear Friends and Colleagues
Epilogue
| Erscheint lt. Verlag | 19.3.2009 |
|---|---|
| Verlagsort | New York |
| Sprache | englisch |
| Maße | 152 x 229 mm |
| Gewicht | 402 g |
| Themenwelt | Sachbuch/Ratgeber ► Gesundheit / Leben / Psychologie ► Familie / Erziehung |
| Sachbuch/Ratgeber ► Gesundheit / Leben / Psychologie ► Psychologie | |
| ISBN-13 | 9781593859862 / 9781593859862 |
| Zustand | Neuware |
| Informationen gemäß Produktsicherheitsverordnung (GPSR) | |
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