Introduction to Hospitality, Global Edition

John Walker (Autor)

Buch | Softcover

448 Seiten

2025 | 9th edition
Pearson Education Limited (Verlag)
978-1-292-46983-6 (ISBN)

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Introduction to Hospitality is a lively, comprehensive survey of hospitality, the world's largest industry, designed for tomorrow's leaders. You'll explore the vibrant inner workings of each hospitality segment, including lodging, restaurants, tourism, recreation, attractions, clubs and managerial areas.

A core goal of this text is to help you advance your hospitality career. In that spirit, Author John Walker offers you lively material and interesting features to facilitate the learning process.

The 9th Edition maintains its five-part organization and features an all-new chapter on cruising. All chapters are updated to include COVID-19 implications, as well as What do you think? critical-thinking discussion questions.

About our author Dr. John R. Walker, DBA, FMP, CHA, is the McKibbon Professor of Hotel and Restaurant Management at the University of South Florida and a Fulbright Senior Specialist. John's years of industry experience began with management training at the Savoy Hotel London. This was followed by terms as food and beverage manager, assistant rooms division manager, catering manager, and general manager with Grand Metropolitan Hotels, Selsdon Park Hotel, Rank Hotels, Inter-Continental Hotels and the Coral Reef Resort, Barbados, West Indies. John has taught at two- and four-year schools in Canada and the United States. In addition to being a hospitality management consultant and text author, he has been published in The Cornell Hotel Restaurant Administration Quarterly, The Hospitality Educators Journal, and the New York Times. He is a 10-time recipient of the President's Award for teaching, scholarship and service, and he has received the Patnubay Award for exemplary professional performance through teaching and authorship of tourism and hospitality publications. John is an editorial advisory board member for Progress in Tourism and Hospitality Research. He is a past president of the Pacific Chapter of the Council on Hotel, Restaurant, and Institutional Education (CHRIE). He is a certified hotel administrator (CHA) and a certified foodservice management professional (FMP). John is married to Josielyn T. Walker, and they have twins, Christopher and Selina. The Walkers live in Sarasota, Florida.

PART I: INTRODUCING HOSPITALITY AND LODGING

Introducing Hospitality
The Hotel Business
Rooms Division
Hotel Food and Beverage

PART II: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES

Beverages
The Restaurant Business
Restaurant Management
Managed Services

PART III: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING

Tourism
Recreation, Attractions, and Clubs
Gaming Entertainment
Cruising

PART IV: ASSEMBLIES, EVENTS, ATTRACTIONS, LEADERSHIP, AND MANAGEMENT

Meetings, Conventions, and Expositions
Events
Leadership, Management, and Marketing

PART V: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY

Planning
Organizing
Communication and Decision-Making
Control

Erscheinungsdatum	08.07.2025
Verlagsort	Harlow
Sprache	englisch
Themenwelt	Sachbuch/Ratgeber ► Beruf / Finanzen / Recht / Wirtschaft ► Wirtschaft
Themenwelt	Schulbuch / Wörterbuch
ISBN-10	1-292-46983-8 / 1292469838
ISBN-13	978-1-292-46983-6 / 9781292469836
Zustand	Neuware