Listen Up or Lose Out (eBook)

How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster

Dorothy Grover Bolton, Robert Bolton (Autoren)

eBook Download: EPUB

2018
272 Seiten
Amacom (Verlag)
978-0-8144-3202-0 (ISBN)

Infos

Want better results? Talk less and listen more. Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. When you actively listen, you learn to gather perspectives, bridge differences, and resolve problems. Absorbing what a person is saying, thinking, and feeling sets the stage for dramatically improved relationships and increased professional success. Listen Up or Lose Out pulls this underused tool out from the shadows and highlights its role in effective communications.

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Learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success.Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and under-utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems.Bolton teaches you key communication skills by:breaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise;focusing on the speaker's point of view;asking the right questions, in the right order;and learning how to read people's feelings and reflect them back Listen Up or Lose Out explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication? Give listening a try!

Produkt-Details

• Erscheint lt. Verlag: 22.2.2018
• Sprache: englisch
• Themenwelt: Sachbuch/Ratgeber ► Beruf / Finanzen / Recht / Wirtschaft ► Bewerbung / Karriere
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• Schlagworte: art of listening • avoid miscommunication • Better • communicate • Communication • communication in the workplace • communication skills • communication techniques • connecting with people • dealing with difficult people • dealing with hard-to-reach people • difficult conversations • Difficult people • getting agreement • getting through • getting to yes • how to connect with customers • how to get the point across • how to listen • improving communication • Influence • influence people • listening • negotiating strategies • Negotiation • people styles at work • Persuasion • persuasion techniques • reaching agreement • Successful
• ISBN-10: 0-8144-3202-6 / 0814432026
• ISBN-13: 978-0-8144-3202-0 / 9780814432020