Running Great Meetings and Workshops For Dummies (eBook)

Jessica Pryce-Jones, Julia Lindsay (Autoren)

eBook Download: PDF | EPUB

2014
John Wiley & Sons (Verlag)
978-1-118-77043-6 (ISBN)

Infos

Run engaging, productive group sessions with practical guidance and expert advice

Running Great Workshops & Meetings For Dummies delivers the tools managers need to facilitate engaging and rewarding group sessions, Written by two highly experienced leadership and coaching consultants, this book provides practical, hands-on instruction that can help you turn your meetings and training sessions around, Boost productivity by engaging attendees from the start, scheduling with time and energy levels in mind and keeping to a clear agenda, You'll learn the skills that will help you get the most out of every group session and discover which seemingly small details can have a huge impact on outcomes,

The current global recession has increased the emphasis organisations place on skills development and training throughout the world, While specialised service organisations exist, many companies lack the means to outsource their training needs or invest in specially trained staff to get the job done, Running Great Workshops & Meetings For Dummies presents a solution by providing clear group leadership instruction with immediate applications to employees in any department, Regardless of the type of meeting, training session or workshop you're running, this book provides the information you need,

• Learn to align outcomes and objectives, establish an agenda and schedule and manage pre-work for attendees
• Discover how to connect with the group, establish expectations and set ground rules
• Find out how to set the pace, manage challenges and objections and troubleshoot issues
• Effectively evaluate the session, ensure accountability and maintain momentum

Running Great Workshops & Meetings For Dummies provides practical advice you can put to work today,

Jessica Pryce-Jones and Julia Lindsay are joint CEOs of the iOpener Institute for People and Performance, an international consultancy headquartered in Oxford, UK, iOpener helps organisations achieve their commercial goals and makes this happen with great meetings and workshops, Over the past 10 years, iOpener has delivered approximately 15,000 workshops world-wide,

Inhalt

Contents at a Glance 7
Table of Contents 9
Introduction 17
About This Book 17
Foolish Assumptions 18
Icons Used in This Book 19
Beyond the Book 20
Where to Go from Here 21
Part I: Getting Started with Meetings and Workshops 23
Chapter 1: The Business Case for Better Meetings and Workshops 25
Reviewing Why People Hate Meetings 26
Recognising When People Get a Lot from Their Workshops 32
Understanding Meetings and Workshops 34
Chapter 2: Planning Your Meeting 37
Deciding Whether You Really Need a Meeting 38
Reflecting on Your Objective 39
Understanding the Function of an Agenda 45
Structuring a Great Agenda 54
Planning For and Managing Personal Energy 59
Double-Checking Your Preparation 61
Chapter 3: Planning Your Workshop 63
Understanding What Workshops Are All About 64
Identifying Your Stakeholders 66
Defining Your Outcomes 69
Getting Ready to Do the Design 76
Doing Your Design 80
Chapter 4: Getting Ready for the Big Day 93
Developing Your Essential Skills 94
Understanding Groups 112
Practising What You’ll Say 118
Part II: Running Great Group Sessions 121
Chapter 5: Handling the Start of Your Session 123
Managing Yourself 124
Kicking Off the Session 129
Decision-Making 136
Recognising Personalities in the Room 141
Chapter 6: Continuing Your Meeting or Workshop 151
Managing Process 152
Facilitating Group Discussions 161
Managing Process Problems 167
Reviewing Your Meetings and Workshops 174
Chapter 7: Dealing with the Tough Stuff: Troubleshooting 177
Managing Typical Barriers to Success 177
Knowing What to Do When It’s Not Working 178
Dealing with Run-of-the-Mill Difficulties 183
Handling Interruptions 185
Dealing with Difficult Behaviour 186
Recognising Personal and Hidden Agendas 194
Managing Conflict 196
Chapter 8: Handling What Happens Next 205
Reflecting On Your Meeting or Workshop 206
Writing Up Meeting Minutes 207
Calculating Your Return on Investment 212
Reporting On and Closing Your Project 215
Part III: Building Your Skills 223
Chapter 9: Building Participants’ Knowledge and Practise 225
Working with Case Studies 226
Working with Role Play 233
Using Video 245
Chapter 10: Running Focus Groups 249
Knowing When to Use a Focus Group 249
Thinking About What You Want to Achieve 250
Preparing for Your Focus Groups 252
Running a Focus Group 261
Writing It All Up 263
Chapter 11: Taking It to the Next Level 269
Brainstorming: Best Practise 269
Working with Some Common Group Tools 283
Using Appreciative Inquiry 296
Understanding Parallel Process 299
Chapter 12: Running Remote or Virtual Meetings and Workshops 301
Managing Remote Meetings 302
Managing Hybrid Meetings 312
Reviewing Available Technology 314
Understanding Remote and Virtual Workshops 317
Part IV: The Part of Tens 323
Chapter 13: Ten Common Mistakes on the Day 325
Failing to Set Up Group Work Properly 325
Talking Too Much 326
Ignoring Emotion 327
Failing to Join the Dots 327
Failing to Deal with a Difficult Person 328
Failing to Recognise an Expert in the Room 328
Failing to Change What You’re Doing 329
Thinking about the Detail Rather Than the Big Picture 329
Failing to Push a Group 330
Being Too Dogmatic 330
Chapter 14: Ten Things You Have to Do When the Pressure Is On 333
Preparing Brilliantly 333
Having a Plan to Move Away from It 334
Creating Rapport 334
Building Trust with the Group 335
Taking Breaks 336
Being Fair to Everyone 336
Dealing with the Unacceptable 337
Using Humour 337
Noticing When the Group Is Going Off Track 338
Holding It Together 338
Index 341
About the Authors 353

Produkt-Details

• Erscheint lt. Verlag: 10.4.2014
• Sprache: englisch
• Themenwelt: Sachbuch/Ratgeber ► Beruf / Finanzen / Recht / Wirtschaft ► Wirtschaft
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
• Schlagworte: Business & Management • business training • Corporate training • engaging meetings • facilitating group work • Facilitating meetings • group session skills • group work • holding a meeting • hosting a meeting • hosting a workshop • improving meetings • Jessica Pryce-Jones • Julia Lindsay • leadership development • leadership skills • Leadership Training • Management Skills • Meeting agenda • meeting expert • meeting organization • meeting productivity • meeting scheduling • meetings skills • Personalentwicklung • running a meeting • running a workshop • Running Great Workshops & Meetings For Dummies • team leadership • Training & Development • Training u. Personalentwicklung • Wirtschaft u. Management • workshop organization
• ISBN-10: 1-118-77043-9 / 1118770439
• ISBN-13: 978-1-118-77043-6 / 9781118770436