PMP Certification All-in-One For Dummies
For Dummies (Verlag)
978-1-118-54012-1 (ISBN)
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As the most popular project management certification available, the PMP certification is very difficult to obtain and demands stringent requirements.
This completely updated guide prepares you for taking the PMP® certification exam
As the most popular project management certification available, the PMP certification is very difficult to obtain and demands stringent requirements. Thankfully, this All-in-One guide is packed with valuable information that has been completely updated to offer you the most accurate and helpful information for taking the exam. The book features up-to-date content that reflects the changes in the Fifth Edition of the Project Management Body of Knowledge (PMBOK®) and helps you navigate the various requirements to become PMP certified. Plus, new review questions written by the author serve to enhance your learning process.
Contains all things related to becoming PMP certified, from signing up to take the exam to becoming savvy with the essential areas of PMBOK
Helps you make sense of each domain of the PMBOK: communications management, cost management, human resources management, integration management, procurement management, quality management, risk management, scope management, and time management
Offers complete coverage of the challenging PMP certification requirements as well as a large selection of practice questions
Features an accompanying website that contains the Dummies Test Engine that boasts hundreds of sample questions
This comprehensive guide will put you on your way to becoming PMP certified.
(PMP, PMI and PMBOK are registered marks of the Project Management Institute, Inc.)
Cynthia Snyder is a professional project management instructor and consultant. She was project manager for PMBOK Guide, 4th Edition, and serves on the PMI Standards Member Advisory Group. She received the Distinguished Contribution Award from PMI in 2009.
Introduction 1
About This Book 1
Foolish Assumptions 2
How This Book Is Organized 3
Book I: PMP Foundation 3
Book II: Starting Off Right 3
Book III: Planning Integration, Scope, and Schedule 3
Book IV: Planning Cost, Quality, Human Resources, and Communication 3
Book V: Planning for Risks, Procurement, and Stakeholder Management 4
Book VI: Managing Your Project 4
Book VII: Controlling Scope and Schedule 4
Book VIII: Controlling Cost, Quality, and More 4
Book IX: Closing Your Project and the Code of Ethics and Professional Conduct 4
Appendixes 4
Icons Used in This Book 5
Beyond the Book 6
Where to Go from Here 7
Book I: PMP Foundation 9
Chapter 1: The PMP Exam 11
The PMP Exam Blueprint 12
Knowledge and skills 12
Cross-cutting skills 13
Code of ethics and professional conduct 13
Exam scoring 14
The Exam Domains 14
Initiating the project 15
Planning the project 15
Executing the project 16
Monitoring and controlling the project 16
Closing the project 16
Applying for the Exam 17
The application process 17
Scheduling your exam 19
Taking the Exam 19
Exam day 20
Types of questions 21
Exam-taking tips 22
Getting your results 23
Preparing for the Exam 23
Chapter 2: Foundations of Project Management 25
Grasping the Terminology 28
Definition of a project 28
Projects, programs, and portfolios 29
Project management 30
Projects and organizational strategy 33
The Project Management Office 34
Understanding Environmental Constraints 35
Enterprise environmental factors 35
Project governance 36
Key Terms 36
Chapter Summary 37
Chapter 3: Project Life Cycles, Organizational Structures, and Organizational Process Assets 41
The Project Life Cycle 44
Project phases 44
Predictive life cycles 45
Iterative and incremental life cycles 46
Adaptive life cycles 48
Phase reviews 49
Product versus project life cycle 49
Organization Structures 49
Functional organization 50
Matrix organization 50
Projectized organization 51
Comparing organization types 51
Leveraging Your Organization’s Assets 53
Key Terms 54
Chapter Summary 55
Chapter 4: It’s All about the Process 61
Managing Your Project Is a Process 64
Understanding Project Management Process Groups 65
Before the Project Begins 67
Initiating processes 68
Planning processes 69
Executing processes 74
Monitoring and Controlling processes 75
Closing processes 77
The Ten Knowledge Areas 79
Project Integration Management 79
Project Scope Management 79
Project Time Management 80
Project Cost Management 80
Project Quality Management 81
Project Human Resource Management 81
Project Communications Management 81
Project Risk Management 82
Project Procurement Management 82
Project Stakeholder Management 83
Mapping the 47 Processes 83
Key Terms 86
Chapter Summary 87
Book II: Starting Off Right 91
Chapter 1: OMG! It’s a Project! 93
Knowledge and Skills for the Initiating Processes 96
Internal Needs or External Influences 96
Organizational need 97
Market demand 97
Customer request 97
Technological advance 98
Legal requirement 99
Ecological impacts 99
Social need 99
Selecting the Right Projects 100
Project portfolio committee 100
Project Management Office (PMO) 101
Criteria for project selection 101
Alphabet Soup: ROI, NPV, FV and Other Project-Selection Metrics 102
Financial metrics 102
Financial terms 105
Nonfinancial metrics 106
Key Terms 107
Chapter Summary 107
Chapter 2: Chartering Your Project 113
What a Project Charter Is and Why You Need One 116
Develop Project Charter: Inputs 117
Project statement of work 117
Business case 119
Agreements 119
Enterprise environmental factors 119
Organizational process assets 120
Develop Project Charter: Tools and Techniques 121
Develop Project Charter: Outputs 122
Key Terms 128
Chapter Summary 128
Chapter 3: Identifying Project Stakeholders 133
Who Cares about Your Project? 136
Identify Stakeholders: Inputs 136
Project charter 136
Procurement documents 137
Enterprise environmental factors 137
Organizational process assets 137
Common stakeholders 138
Identify Stakeholders: Tools and Techniques 139
Stakeholder analysis 139
Expert judgment 142
Meetings 143
Identify Stakeholders: Outputs 143
Stakeholder register 143
Key Terms 146
Chapter Summary 147
Book III: Planning Integration, Scope, and Schedule 151
Chapter 1: Constructing the Project Management Plan 153
Knowledge and Skills for the Planning Processes 156
The Project Management Plan 156
Develop Project Management Plan: Inputs 157
Planning for change 160
Introduction to configuration management 162
Develop Project Management Plan: Tools and Techniques 162
Expert judgment 162
Facilitation techniques 164
Develop Project Management Plan: Outputs 165
The Project Management Plan and the Executing, Controlling, and Closing Processes 167
Project documents 168
Project management plan approval 169
The project kick-off meeting 169
Key Terms 170
Chapter Summary 170
Chapter 2: Defining Project Scope 175
Project and Product Scope 178
Plan Scope Management 179
Plan Scope Management: Inputs 179
Plan Scope Management: Tools and Techniques 180
Plan Scope Management: Outputs 180
Collect Requirements 181
Collect Requirements: Inputs 182
Collect Requirements: Tools and Techniques 183
Collect Requirements: Outputs 190
Define Scope 192
Define Scope: Inputs 192
Define Scope: Tools and Techniques 193
Define Scope: Outputs 194
Create WBS 197
Create WBS: Inputs 197
Create WBS: Tools and Techniques 197
Create WBS: Outputs 201
Key Terms 205
Chapter Summary 206
Chapter 3: Creating Your Schedule 211
Planning Schedule Management 214
Plan Schedule Management: Inputs 214
Plan Schedule Management: Tools and Techniques 215
Plan Schedule Management: Outputs 215
Define Activities 216
Define Activities: Inputs 216
Define Activities: Tools and Techniques 216
Define Activities: Outputs 217
Sequence Activities: Inputs 220
Sequence Activities: Tools and Techniques 221
Sequence Activities: Outputs 224
Estimate Activity Resources: Inputs 225
Estimate Activity Resources: Inputs 225
Estimate Activity Resources: Tools and Techniques 226
Estimate Activity Resources: Outputs 227
Estimating Activity Durations 229
Estimate Activity Durations: Inputs 231
Estimate Activity Durations: Tools and Techniques 232
Estimate Activity Durations: Outputs 235
Developing the Schedule 235
Develop Schedule: Inputs 235
Develop Schedule: Tools and Techniques 236
Develop Schedule: Outputs 247
Key Terms 252
Chapter Summary 254
Book IV: Planning Cost, Quality, Human Resources, and Communication 261
Chapter 1: Estimating the Price Tag 263
Plan Cost Management 266
Plan Cost Management: Inputs 266
Plan Cost Management: Tools and Techniques 266
Plan Cost Management: Outputs 267
Estimate Costs 268
Estimate Costs: Inputs 269
Estimate Costs: Tools and Techniques 270
Estimate Costs: Outputs 275
Determine Budget 276
Determine Budget: Inputs 277
Determine Budget: Tools and Techniques 278
Determine Budget: Outputs 280
Key Terms 282
Chapter Summary 283
Chapter 2: Planning for Quality 289
Basic Quality Concepts 292
Basic Statistics 295
Plan Quality Management 299
Plan Quality Management: Inputs 299
Plan Quality: Tools and Techniques 300
Plan Quality Management: Outputs 306
Key Terms 307
Chapter Summary 308
Chapter 3: Identifying Your Team Members 313
Plan Human Resource Management 316
Plan Human Resource Management: Inputs 317
Plan Human Resource Management: Tools and Techniques 318
Plan Human Resource Management: Outputs 322
Key Terms 323
Chapter Summary 324
Chapter 4: 90 Percent of Your Job Is Communication 329
Communication Building Blocks 332
Formal and informal, written and verbal 332
Words, tone, and body language 333
Communication skills 334
Plan Communications Management 334
Plan Communications Management: Inputs 335
Plan Communications Management: Tools and Techniques 335
Plan Communications Management: Outputs 339
Key Terms 341
Chapter Summary 341
Book V: Planning for Risks, Procurement, and Stakeholder Management 347
Chapter 1: Identifying What Could Go Wrong 349
Projects Breed Uncertainty 352
Plan Risk Management 353
Plan Risk Management: Inputs 354
Plan Risk Management: Tools and Techniques 354
Plan Risk Management: Outputs 355
Identify Risks 358
Identify Risks: Inputs 358
Identify Risks: Tools and Techniques 360
Identify Risks: Outputs 362
Perform Qualitative Risk Analysis 363
Perform Qualitative Risk Analysis: Inputs 363
Perform Qualitative Risk Analysis: Tools and Techniques 364
Perform Qualitative Risk Analysis: Outputs 367
Perform Quantitative Risk Analysis 368
Perform Quantitative Risk Analysis: Inputs 368
Perform Quantitative Risk Analysis: Tools and Techniques 369
Scenarios, modeling, and simulations 370
Perform Quantitative Risk Analysis: Outputs 376
Plan Risk Responses 377
Plan Risk Responses: Tools and Techniques 377
Plan Risk Responses: Outputs 382
Key Terms 386
Chapter Summary 387
Chapter 2: Getting Help — Procuring Project Scope 395
Procurement Basics 398
Plan Procurement Management 398
Plan Procurement Management: Inputs 399
Picking the right contract type 400
Plan Procurements: Tools and Techniques 405
Plan Procurements: Outputs 406
The procurement management plan 406
Source selection criteria 409
Procurement statement of work 410
Procurement documents 411
Key Terms 411
Chapter Summary 412
Chapter 3: Who Are All These People? Planning Stakeholder Management 419
Plan Stakeholder Management 422
Plan Stakeholder Management: Inputs 422
Plan Stakeholder Management: Tools and Techniques 423
Plan Stakeholder Management: Outputs 424
Key Terms 426
Chapter Summary 428
Book VI: Managing Your Project 433
Chapter 1: Managing the Work and Assuring Quality 435
Knowledge and Skills for the Executing Processes 438
Direct and Manage Project Work 438
Direct and Manage Project Work: Inputs 440
Direct and Manage Project Work: Tools and Techniques 443
Direct and Manage Project Work: Outputs 444
Perform Quality Assurance 446
Perform Quality Assurance: Inputs 447
Perform Quality Assurance: Tools and Techniques 448
Perform Quality Assurance: Outputs 451
Key Terms 452
Chapter Summary 453
Chapter 2: Managing the People Side of Your Project 459
Acquire Project Team 462
Acquire Project Team: Inputs 462
Acquire Project Team: Tools, Techniques, and Outputs 463
Develop Project Team 465
Develop Project Team: Inputs, Tools, and Techniques 466
Develop Project Team: Outputs 474
Manage Project Team 475
Manage Project Team: Inputs 475
Manage Project Team: Tools and Techniques 476
Manage Project Team: Outputs 483
Key Terms 484
Chapter Summary 486
Chapter 3: Getting the Word Out to Stakeholders and Contractors 493
Manage Communications 496
Manage Communications: Tools and Techniques 496
Manage Communications: Outputs 501
Manage Stakeholder Engagement 501
Manage Stakeholder Engagement: Inputs 502
Manage Stakeholder Engagement: Tools and Techniques 502
Manage Stakeholder Engagement: Outputs 503
Conduct Procurements 507
Conduct Procurements: Inputs 507
Conduct Procurements: Tools and Techniques 508
Conduct Procurements: Outputs 512
Key Terms 513
Chapter Summary 514
Book VII: Controlling Scope and Schedule 519
Chapter 1: Monitoring, Controlling, and Managing Change 521
Knowledge and Skills for the Monitoring and Controlling Processes 524
Monitor and Control Project Work 525
Monitoring versus controlling 525
Monitor and Control Project Work: Inputs 526
Monitor and Control Project Work: Tools and Techniques 528
Monitor and Control Project Work: Outputs 533
Taking responsibility for project performance 540
Perform Integrated Change Control 541
A Change Control process 543
Configuration management 546
Comparing Control Processes 549
Key Terms 550
Chapter Summary 550
Chapter 2: Controlling Project Scope 555
Validate Scope 558
The flow of deliverables 559
Validate Scope: Inputs 560
Validate Scope: Tools, Techniques, and Outputs 560
Control Scope 563
Creep versus change 563
Control Scope: Inputs 566
Control Scope: Tools and Techniques 567
Control Scope: Outputs 567
Key Terms 568
Chapter Summary 569
Chapter 3: Controlling Your Schedule 573
Control Schedule 576
Control Schedule: Inputs 577
Control Schedule: Tools and Techniques 578
Performance reviews 578
Resource optimization 580
Modeling techniques 580
Leads and lags 580
Schedule compression 580
Project management software and scheduling tool 584
Control Schedule: Outputs 584
Key Terms 586
Chapter Summary 586
Book VIII: Controlling Cost, Quality, and More 591
Chapter 1: Controlling Cost and Using Earned Value 593
Control Costs 596
Control Costs: Inputs 597
Control Costs: Tools and Techniques 599
Earned value management 599
Planning with EVM 600
Monitoring with EVM 604
More cost control techniques 613
Control Cost: Outputs 614
Key Terms 616
Chapter Summary 617
Chapter 2: Controlling Quality 623
Quality Control Basics 626
Control Quality: Inputs 626
Validating change requests 627
Example of validating change requests 628
Control Quality: Tools and Techniques 628
Flow charts 629
Cause-and-effect diagrams 631
Checksheets 632
Histograms and Pareto charts 632
Run charts and control charts 634
Scatter diagrams 637
Control Quality: Outputs 640
Key Terms 642
Chapter Summary 643
Chapter 3: Controlling Communications and Stakeholders 647
Control Communications 650
Control Communications: Inputs 650
Control Communications: Tools and Techniques 650
Control Communications: Outputs 652
Control Stakeholder Engagement 652
Control Stakeholder Engagement: Inputs 653
Control Stakeholder Engagement: Tools and Techniques 654
Control Stakeholder Engagement: Outputs 656
Key Terms 656
Chapter Summary 656
Chapter 4: Managing Your Risks and Procurements 661
Control Risks: Inputs 664
Control Risks: Tools and Techniques 665
Risk reassessment 666
Analysis 667
Risk audit 668
Control Risks: Outputs 670
Control Procurements 670
Control Procurements: Inputs 672
Control Procurements: Tools and Techniques 672
Control Procurements: Outputs 677
Key Terms 679
Chapter Summary 680
Book IX: Closing Your Project and the Code of Ethics and Professional Conduct 687
Chapter 1: Closing Your Contracts and Your Project 689
Knowledge and Skills for the Closing Processes 692
Closing Your Procurements 692
Terminating a contract 692
Close Procurements: Tools and Techniques 695
Close Procurements: Outputs 698
Close Project or Phase 699
Close Project or Phase: Inputs 699
Close Project or Phase: Tools and Techniques 700
Close Project or Phase: Outputs 700
Key Terms 707
Chapter Summary 708
Chapter 2: The PMI Code of Ethics and Professional Conduct 713
About the Code 716
Responsibility 717
Responsibility aspirational standards 717
Responsibility mandatory standards 718
Respect 719
Respect aspirational standards 719
Respect mandatory standards 720
Fairness 721
Fairness aspirational standards 721
Fairness mandatory standards 722
Honesty 723
Honesty aspirational standards 723
Honesty mandatory standards 724
Key Terms 725
Chapter Summary 725
Appendix A: What’s on the Website 733
System Requirements 733
Accessing the Prep Exam on the Website 733
What You’ll Find on the Website 734
Troubleshooting 734
Customer Care 735
Appendix B: Practice Test 737
Sample Test Answers 757
Appendix C: Lab Work 765
Knowledge Area and Process Groups 765
PMP Foundation 766
Project Integration Management 767
Project Scope Management 769
Project Time Management 770
Project Cost Management 771
Earned Value 772
Project Quality Management 772
Project Human Resource Management 774
Project Communications Management 774
Project Risk Management 775
Project Procurement Management 776
Project Stakeholder Management 777
Appendix C Answers 778
Appendix D: Exam Objective Cross Walk 791
Domain Tasks 791
Domain-Specific Knowledge and Skills 796
Initiating Knowledge and Skills 796
Planning Knowledge and Skills 797
Executing Knowledge and Skills 797
Monitor and Control Knowledge and Skills 797
Closing Knowledge and Skills 798
Cross-Cutting Skills and Knowledge 798
Code of Ethics and Professional Conduct 800
Appendix E: Glossary 803
1 Inclusions and Exclusions 803
2 Common Acronyms 804
3 Definitions 805
Index 843
| Erscheint lt. Verlag | 4.10.2013 |
|---|---|
| Sprache | englisch |
| Maße | 188 x 235 mm |
| Gewicht | 1588 g |
| Themenwelt | Sachbuch/Ratgeber ► Beruf / Finanzen / Recht / Wirtschaft ► Wirtschaft |
| Mathematik / Informatik ► Informatik ► Theorie / Studium | |
| Wirtschaft ► Betriebswirtschaft / Management ► Projektmanagement | |
| ISBN-10 | 1-118-54012-3 / 1118540123 |
| ISBN-13 | 978-1-118-54012-1 / 9781118540121 |
| Zustand | Neuware |
| Informationen gemäß Produktsicherheitsverordnung (GPSR) | |
| Haben Sie eine Frage zum Produkt? |
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