Professionalism

Skills for Workplace Success

Lydia E. Anderson, Sandra B. Bolt (Autoren)

Buch | Softcover

320 Seiten

2010 | 2nd edition
Pearson (Verlag)
978-0-13-506388-0 (ISBN)

Infos

Extends beyond a typical resume/job search book to seamlessly emphasize the relationship between resume development, job search skills, and human relations. Developed with input from industry leaders, it addresses topics readers need to know when entering the workplace and fills the NBEA Professional Development Requirement. This up-to-date guide fills the NBEA Professional Development course requirement and includes topics such as:

 



Job search strategiesJob search strategies
Resume development
Goal setting and life management
Time management
Personal finance
Ethics, politics and diversity
Business etiquette and dress
Human resources
Conflict and negotiation and more 

Covers material on both resume/job search strategies and human relations—in one complete text!

 

This book is expressly written for workshop trainers to motivate individuals toward success in the workplace. It is also a perfect guide for unemployed or underemployed individuals looking to improve their skill set and become more employable.

 

 

 

 

Autor

Sandra B. Bolt has a Masters in Business Administration with an emphasis in human resource management. She has been teaching in the college setting for over 17 years. She is currently a tenured faculty member and Chair of the Business & Technology Department at Fresno City College in Fresno, California. Her teaching areas of expertise include workplace relationships, office occupations, office technology, resume/interview, and document formatting. She has extensive secretarial experience, office, training and leadership experience. She is a certified Crown Financial Leader and Trainer and has lead many personal financial management sessions to community groups.   Lydia E. Anderson has a Masters in Business Administration with an emphasis in marketing. In addition to years of corporate marketing and strategic planning experience, she has been teaching for over ten years in a community college setting. She is currently a tenured faculty member and Chair of the Business Administration and Marketing Department at Fresno City College in Fresno, California. Her teaching areas of expertise include human relations in business, management/supervision, human resource management, and marketing. Ms. Anderson regularly consults with corporations and serves as a guest columnist for a business periodical writing on topics relating to human relations and management.   Both authors have used their professional, educational, and personal experiences to provide readers with realistic stories and challenges experienced in a typical workplace.

Inhalt

Module 1:  Self Management

1.       Your Attitude and Personality

2.       Goal Setting and Life Management

3.       Personal Financial Management

4.       Time and Stress Management/Organizational Skills

 

Module 2:  Workplace Basics

5.       Ethics, Politics, and Diversity

6.       Etiquette/Dress

7.       Customer Service/Quality

8.       Human Resource Management

 

Module 3:  Relationships

9.       Communication

10.   Accountability and Workplace Relationships

11.   Teamwork, Motivation, and Leadership

12.   Conflict and Negotiation

 

Module 4: Career Planning Tools

13.   Job Search Skills

14.   Resume Package

15.   Interview Techniques

16.   Career and Life Changes

Produkt-Details

• Erscheint lt. Verlag: 16.4.2010
• Sprache: englisch
• Maße: 275 x 216 mm
• Gewicht: 640 g
• Themenwelt: Sachbuch/Ratgeber ► Beruf / Finanzen / Recht / Wirtschaft ► Bewerbung / Karriere
• ISBN-10: 0-13-506388-4 / 0135063884
• ISBN-13: 978-0-13-506388-0 / 9780135063880
• Zustand: Neuware