Hotel Front Office

Bruce Braham (Autor)

Buch | Softcover

200 Seiten

1993 | 2nd New edition
Nelson Thornes Ltd (Verlag)
978-0-7487-1632-6 (ISBN)

Titel ist leider vergriffen;
keine Neuauflage

Artikel merken

This popular and well-established text has been revised and updated to take account of new developments in hotel front office operations. The scope of the book has been extended to show how the skills apply in other service sector contexts, and updated to include more uses of new technology in the front office.

This revised text takes account of recent developments in front-office operations in the hospitality sector. Key features of the new edition include a broadening of range to show how skills apply in all service-sector contexts, updated technological information such as payment and EPOS systems, and new diagrams and illustrative examples of actual companies in operation. The book is suitable for BTEC National and HND students, the first year of degree courses in hospitality management, and hoteliers, managers and receptionists.

The role of front office and reception; the receptionist; advance reservations and sales; communication; check-in; the guest in-house; accounting; check-out; the work of the accommodation manager.

Erscheint lt. Verlag	1.5.1993
Reihe/Serie	Catering & Hotel Management Books
Zusatzinfo	b&w drawings, diagrams
Verlagsort	Oxford
Sprache	englisch
Maße	194 x 240 mm
Gewicht	400 g
Themenwelt	Reisen ► Hotel- / Restaurantführer
Themenwelt	Wirtschaft
ISBN-10	0-7487-1632-7 / 0748716327
ISBN-13	978-0-7487-1632-6 / 9780748716326
Zustand	Neuware