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Understanding Crisis Communication - Jiankun Gong, Muhammad Zaiamri Zainal Abidin, Kwan-Hoong Ng

Understanding Crisis Communication

The Interplay of Social Media, Trust, Scientific knowledge and Public Policy
Buch | Hardcover
II, 200 Seiten
2026
Springer International Publishing (Verlag)
978-3-032-16404-9 (ISBN)
CHF 239,65 inkl. MwSt
  • Noch nicht erschienen - erscheint am 01.03.2026
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This book offers a rigorous examination of how crises particularly nuclear disasters are communicated through media and how these narratives shape public trust, policy-making, and scientific discourse. It investigates the growing influence of social media in framing crisis narratives and their impact on perception and decision-making.

Drawing on detailed analyses of the SL-1 Accident (1961), Three Mile Island (1979), Chernobyl (1986), and Fukushima Daiichi (2011), the book identifies patterns and lessons from past communication strategies. Beyond these case studies, it engages with theoretical frameworks of crisis communication, explores the interplay between scientific knowledge and public policy, and underscores the vital role of transparency and trust in effective crisis management.

Designed for scholars, practitioners, and policy-makers, this work equips readers with critical insights and practical tools to navigate the complexities of crisis communication in an era defined by digital media.

Dr. Jiankun Gong is Senior Lecturer in the Department of Media and Communication Studies, Faculty of Arts and Social Sciences, Universiti Malaya, Malaysia. His research focuses on crisis and risk communication, media effects in digital environments, digital journalism, and health and science communication, with particular interest in wellbeing and the public understanding of science.

Dr. Muhammad Zaiamri Zainal Abidin is Senior Lecturer in the Department of Media and Communication Studies, Faculty of Arts and Social Sciences, Universiti Malaya, Malaysia. His expertise spans strategic communication, public relations, new media and ageing, and media law and ethics, with a focus on how communication strategies and digital platforms shape behaviour and social wellbeing.

Professor Kwan Hoong Ng is Emeritus Professor of Medical Physics in the Department of Biomedical Imaging, Faculty of Medicine, Universiti Malaya, Malaysia. His work centres on medical physics, radiology, and radiation protection, and he has served as an expert for the International Atomic Energy Agency, advising on the safe and effective use of nuclear technologies in medicine.

1. From Broadcast to Platform: History, Theory, and the Platform Turn.- 2. Case Studies of Major Nuclear Disasters.- 3. Evolving Crisis Communication: From Nuclear Incidents to Pandemic Infodemics in a Platform World.- 4. The Role of Social Media in Modern Crisis Communication.- 5. Building Trust in Crisis Communication.- 6. Translating Science to Policy: Principles, Tools, and Participatory Practices.- 7. Policy Recommendations & Future Directions.

Erscheint lt. Verlag 24.6.2026
Zusatzinfo II, 200 p. 11 illus., 5 illus. in color.
Verlagsort Cham
Sprache englisch
Maße 148 x 210 mm
Themenwelt Naturwissenschaften Geowissenschaften Geografie / Kartografie
Schlagworte Chernobyl disaster • crisis communication model • Crisis Management • Digital Age • disaster management • Fukushima nuclear disaster • Nuclear disaster • Public knowledge • public perception • Public Policy • Scientific Knowledge • SL-1 Accident • Social Media • Three Mile Island accident
ISBN-10 3-032-16404-4 / 3032164044
ISBN-13 978-3-032-16404-9 / 9783032164049
Zustand Neuware
Informationen gemäß Produktsicherheitsverordnung (GPSR)
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