Improving Staff Effectiveness in Human Service Settings

Organizational Behavior Management Approaches

Lee W Frederiksen, Anne W Riley (Autoren)

Buch | Hardcover

212 Seiten

1984
Routledge (Verlag)
978-0-86656-282-9 (ISBN)

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A state-of-the-art book that explores how managers and administrators are successfully making their agencies more effective through organizational behavior management techniques.

An insightful volume that demonstrates how human service managers and administrators can innovatively and successfully make their agencies more effective using the principles of organizational behavior management. Improving Staff Effectiveness in Human Service Settings demonstrates the potential of OBM for identifying, tracking, targeting, and evaluating problems. Researchers, academicians, and practitioners examine interventions with OBM that took place in actual human service settings in response to severe organizational and staff problems. This important volume is an excellent resource brimming with well-evaluated, cost-effective staff management strategies..

Frederiksen, Lee W; Riley, Anne W

Contents Introduction

Section I: A Perspective
Organizational Behavior Management in Human Service Settings: Problems and Prospects
Section II: Developing Approaches to Effectiveness
An Organizational Behavior Management Approach to Quality Assurance in a Community Mental Health Center
Process Versus Outcome Feedback and Goal Setting in a Human Service Organization
Application of a Personalized System of Instruction to a Large, Personnel Training Program
Section III: Applications
Description and Evaluation of an Approach to Implementing Programs in Organizational Settings
A Case Study in the Programming and Maintenance of Institutional Change
Changing Patterns of Residential Care: A Case Study of Administrative and Program Changes
A Case Study Examining the Effectiveness and Cost of Incentive Programs to Reduce Staff Absenteeism in a Preschool
Author Index

Erscheint lt. Verlag	1.1.1984
Verlagsort	New York
Sprache	englisch
Maße	152 x 229 mm
Gewicht	498 g
Themenwelt	Medizin / Pharmazie ► Medizinische Fachgebiete ► Psychiatrie / Psychotherapie
	Sozialwissenschaften ► Soziologie
	Wirtschaft ► Betriebswirtschaft / Management
	Wirtschaft ► Volkswirtschaftslehre
ISBN-10	0-86656-282-6 / 0866562826
ISBN-13	978-0-86656-282-9 / 9780866562829
Zustand	Neuware