ITIL - Das Taschenbuch

Jan Van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing (Autoren)

Buch | Softcover

182 Seiten

2007
Van Haren Publishing BV (Verlag)
978-90-8753-104-1 (ISBN)

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Note: This pocket book is available in several languages: English, German, French, Dutch. This Pocket Guide is a concise summary of ITIL(R) V 3. A quick, portable reference tool to this leading standard within the Service Management community. Additionally for readers the processes are covered in a separate section.

Reihe/Serie	ITSM Library
Sprache	deutsch
Einbandart	Paperback
Themenwelt	Informatik ► Weitere Themen ► Zertifizierung
Schlagworte	ITIL (IT-Infrastructure Library) • IT-Management • Servicemanagement
ISBN-10	90-8753-104-4 / 9087531044
ISBN-13	978-90-8753-104-1 / 9789087531041
Zustand	Neuware