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User Experience Foundations - Nick Voil

User Experience Foundations

Designing people focused products and services

(Autor)

Buch | Softcover
184 Seiten
2026 | 2nd edition
BCS, The Chartered Institute for IT (Verlag)
978-1-78017-724-3 (ISBN)
CHF 56,80 inkl. MwSt
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User Experience Foundations provides a reasoned and authoritative explanation of what UX is, why it works, and what tools and techniques are involved, in line with the BCS Foundation and Practitioner certificates in User Experience, based on ISO 9241-210. This new edition includes remote user research, design systems and the use of AI.
User Experience (UX) is the key to success in today’s crowded and competitive marketplace. The organizations that stand out are those that truly understand their customers’ needs and have a reliable, repeatable way to meet them. UX provides the tools and methods to do just that, whether you're designing products, services, or internal business systems.


User Experience Foundations provides a reasoned and authoritative explanation of what UX is, why it works, and what tools and techniques are involved, in line with the BCS Foundation and Practitioner certificates in User Experience, based on ISO 9241-210. This new edition includes expanded discussion of more recent developments such as remote user research, design systems and the use of AI.


Written for existing and aspiring UX researchers, UI designers and product managers alike, as well as developers and business analysts, User Experience Foundations will help you to distinguish between short-term trends and the timeless principles underlying the delivery of value to users.

Nick de Voil has been helping organisations to design and evaluate digital products, services and systems for over 40 years. He developed the world's first training course in User Experience for business analysts and now specialises in helping organisations to optimise customer experience by designing business processes ‘from the outside in’. He has trained thousands of professionals in User Experience and related fields.

1. Introduction


2. The Context for UX
(1): Rationale and Concepts


3. Guiding Principles


4. User Research


5. Illustrating the
Context of Use


6. Measuring
Usability


7. Information
Architecture


8. Interaction Design


9. Visual Design


10. User Interface
Prototyping


11. Usability
Evaluation


12. The Context for
UX (2): Project Processes


Appendix: The BCS
Foundation Certificate in User Experience

Erscheint lt. Verlag 28.4.2026
Verlagsort Swindon
Sprache englisch
Maße 170 x 244 mm
Themenwelt Informatik Software Entwicklung User Interfaces (HCI)
Mathematik / Informatik Informatik Theorie / Studium
ISBN-10 1-78017-724-0 / 1780177240
ISBN-13 978-1-78017-724-3 / 9781780177243
Zustand Neuware
Informationen gemäß Produktsicherheitsverordnung (GPSR)
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