Delivering a Successful e-Information Service
2003
Facet Publishing (Verlag)
9781856045063 (ISBN)
Facet Publishing (Verlag)
9781856045063 (ISBN)
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With a strong emphasis on providing a customer orientated service and on solutions that work, this training package is designed to get teams thinking about the purpose and direction of their electronic service provision as a team.
Based on a title by Sheila Pantry and Peter Griffiths, this training package is designed to get teams thinking about the purpose and direction of their electronic service provision as a team. With a strong emphasis on providing a customer orientated service and on solutions that work, this one-day pack looks at: what your e-information service can offer; determining who your customers are (information audit); what kind of information do you customers need - and in what formats; budgetary considerations for all involved; and keeping in touch with your customer.
Based on a title by Sheila Pantry and Peter Griffiths, this training package is designed to get teams thinking about the purpose and direction of their electronic service provision as a team. With a strong emphasis on providing a customer orientated service and on solutions that work, this one-day pack looks at: what your e-information service can offer; determining who your customers are (information audit); what kind of information do you customers need - and in what formats; budgetary considerations for all involved; and keeping in touch with your customer.
- what your e-information service can offer - determining who your customers are (information audit) - what kind of information do your customers need - and in what formats - budgetary considerations for all involved - keeping in touch with your customer.
| Erscheint lt. Verlag | 15.4.2003 |
|---|---|
| Reihe/Serie | LA Training Package S. |
| Verlagsort | London |
| Sprache | englisch |
| Maße | 210 x 297 mm |
| Themenwelt | Mathematik / Informatik ► Informatik ► Web / Internet |
| Sozialwissenschaften ► Kommunikation / Medien ► Buchhandel / Bibliothekswesen | |
| Wirtschaft ► Betriebswirtschaft / Management ► Marketing / Vertrieb | |
| Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management | |
| ISBN-13 | 9781856045063 / 9781856045063 |
| Zustand | Neuware |
| Informationen gemäß Produktsicherheitsverordnung (GPSR) | |
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