BPM Software and Process Modelling Languages in Practice (eBook)

Results from an empirical investigation

Susanne Patig (Autor)

eBook Download: PDF

2013 | 1. Auflage
88 Seiten
Frank & Timme (Verlag)
978-3-86596-942-2 (ISBN)

Infos

IT has turned out to be a key factor for the purposes of gaining maturity in Business Process Management (BPM). This book presents a worldwide investigation that was conducted among companies from the 'Forbes Global 2000' list to explore the current usage of software throughout the BPM life cycle and to identify the companies' requirements concerning process modelling. The responses from 130 companies indicate that, at the present time, it is mainly software for process description and analysis that is required, while process execution is supported by general software such as databases, ERP systems and office tools. The resulting complex system landscapes give rise to distinct requirements for BPM software, while the process modelling requirements can be equally satisfied by the most common languages (BPMN, UML, EPC).

Susanne Patig works at the Institute of Information Systems of the University of Bern, Switzerland. She holds a diploma in business administration from the University of Leipzig, Germany, a PhD in computer science and the permission for lecturing (Venia Legendi), both from the Otto-von-Guericke-University at Magdeburg, Germany.

Inhalt

CONTENTS 6
LIST OF TABLES AND FIGURES 8
LIST OF SYMBOLS AND ABBREVIATIONS 10
1 Introduction 12
2 Research Background 14
3 Research Method 16
4 Results of the World-Wide Survey 20
5 Interpretation of the Empirical Results 48
6 Limitations of the Investigation 68
7 Conclusions 70
APPENDIX A: QUESTIONNAIRE 72
APPENDIX B: COVER LETTERS FOR THE QUESTIONNAIRE 80
REFERENCES 84

Produkt-Details

• Erscheint lt. Verlag: 31.1.2013
• Sprache: englisch
• Themenwelt: Mathematik / Informatik ► Informatik
• ISBN-10: 3-86596-942-9 / 3865969429
• ISBN-13: 978-3-86596-942-2 / 9783865969422