Zum Hauptinhalt springen
Nicht aus der Schweiz? Besuchen Sie lehmanns.de
Für diesen Artikel ist leider kein Bild verfügbar.

Crisis in Higher Education

A Customer-Focused, Resource Management Resolution
Buch | Hardcover
372 Seiten
2017
Productivity Press (Verlag)
978-1-4987-9952-2 (ISBN)
CHF 94,25 inkl. MwSt
  • Titel ist leider vergriffen;
    keine Neuauflage
  • Artikel merken
While many students, parents, educators, and organizations who hire their graduates hold US universities in high regard, the cost of higher education has risen much faster than the rate of inflation. High costs, in turn, have severely limited access to higher education for large portions of the US population or caused graduates and those who fall short of graduation to face substantial student loan debt. This book examines the root causes of these underlying problems and offers a comprehensive, easy-to-understand, high-impact solution. The book identifies actions that improve higher education outcomes including lower tuition costs, better access for student from low and middle income homes, faster throughput, fewer dropouts, and better job opportunities for graduates. It links a real and implementable solution to the underlying problems and their root causes. Upon finishing this book, readers should understand why the performance of higher education needs to improve and have solid ideas about how to fix it. The book focuses on public universities, but the ideas discussed are also applicable to private for-profit and not-for-profit universities. The writing style is simple and direct.

Mark A. Vonderembse, PhD, is Professor Emeritus from the University of Toledo (UT) where he spent 38 years as a faculty member. He earned a Ph.D. in Business Administration from the University of Michigan in 1979, an MBA from the Wharton Graduate Division of the University of Pennsylvania in 1973, and a BS in Civil Engineering from UT in 1971. Mark has sixty refereed journal publications including thirteen in the Journal of Operations Management, which is widely regarded as the best journal in the field. He has also published in Management Science, Decision Sciences, International Journal of Production Research, European Journal of Operational Research, among others. He has more than 100 proceeding publications and has published three books and an annotated bibliography. He has nearly two dozen awards for research including Outstanding Researcher at UT. He has more than 40 research grant from various sources including the U.S. Department of Transportation, U.S. Department of Defense, and the National Science Foundation. He has garnered more than $4 million in grants as principal investigator and another $10 million as co-investigator. He has taught a wide variety of courses at the undergraduate, masters, and Ph.D. levels. He has taught in Germany, India, and China, and he has traveled internationally making presentations in China, Hong Kong, Japan, Korea, Singapore, India, Morocco, South Africa, Spain, England, Germany, Greece, and Canada. He has a strong track record in leadership. While at UT, he was the founding Director of the School for Healthcare Business Innovation and Excellence. He was Vice President, and ultimately President, of the Production Operations Management Society’s College of Healthcare Operations Management. He was also the founding director of UT’s Intermodal Transportation Institute. He was responsible for designing and building an institute that combined resources from four colleges within UT to address regional and national needs for research, education, and planning and technical assistance in the areas of transportation, supply chains, and logistics. He organized an Advisory Board of more the 40 members. He built coalitions with other universities in the region and received two designations as U.S. DOT University Transportation Centers. He was Director of UT’s Ph.D. program in Manufacturing and Technology Management for nine years, a program that he co-founded. He also served as Department Chair of Information Operations and Technology Management and of Finance for nine years.

TOC

Chapter 1: The Higher Education Conundrum



Cope with two important demand-supply relations: Students to universities and universities to companies that hire graduates
Address the needs of multiple customers
Face accreditation by independent agencies that attempt to ensure high standards
Have a tri-partite mission of research, teaching, and service
Amass and manage key resources
Allocate resources among administration, faculty, and facilities

Chapter 2: Identifying the Underlying Problems



Costs are too high – rising much faster than the rate of inflation
Quality while good can be improved
Access is limited by high costs and poor preparation
Low graduation rates
Imbalance between supply of graduates and demand from companies in some programs

Chapter 3: Understanding the Root Causes



Reductions in state government support for public universities
Increases in the percent of university budgets spent on administration
Expanding student expectations increase costs
General fund budgets are sometimes used to subsidize ancillary services such as sports.
Funding finesse: The use of student fees as surrogates for tuition increases
Unclear understanding of who is the customer.
Learning mechanism are largely unchanged for hundreds of years
Universities have no or limited responsibility to ensure that programs they offer lead to jobs
Standards are more and more difficult to maintain

Chapter 4: A Customer-Focused, Resource Management Resolution



Understanding the customer: The demand-side
Understanding the resources: The supply-side

Chapter 5: Focusing on the Ultimate Customer

Chapter 6: Becoming Student-Centered

Chapter 7: Determining Government’s Role in Higher Education

Chapter 8: Redesigning Curriculum and Pedagogy

Chapter 9: Reshaping the Faculty Structure and Role

Chapter 10: Creating High Technology Teaching Materials

Chapter 11: Reforming Administration and Management

Chapter 12: Revamping Relationships among High Schools, Community and Technical Colleges, and Universities

Chapter 13: Framing and Implementing a Practical Solution



Why and how is higher education different?
The need for an integrated and comprehensive solution
Implementing a customer-focused resource management solution

Reihe/Serie Resource Management
Zusatzinfo 23 Tables, black and white; 23 Line drawings, black and white; 23 Illustrations, black and white
Verlagsort Portland
Sprache englisch
Maße 156 x 234 mm
Themenwelt Mathematik / Informatik Informatik Netzwerke
Mathematik / Informatik Informatik Theorie / Studium
Sozialwissenschaften Pädagogik Erwachsenenbildung
Wirtschaft Betriebswirtschaft / Management Allgemeines / Lexika
Wirtschaft Betriebswirtschaft / Management Logistik / Produktion
Wirtschaft Betriebswirtschaft / Management Unternehmensführung / Management
Wirtschaft Volkswirtschaftslehre
ISBN-10 1-4987-9952-3 / 1498799523
ISBN-13 978-1-4987-9952-2 / 9781498799522
Zustand Neuware
Informationen gemäß Produktsicherheitsverordnung (GPSR)
Haben Sie eine Frage zum Produkt?
Mehr entdecken
aus dem Bereich