Blick ins Buch

Process-Oriented Dynamic Capabilities

Framework Development, Empirical Applications and Methodological Support

Ralf Plattfaut (Autor)

Buch | Softcover

XI, 60 Seiten

2013
Springer International Publishing (Verlag)
978-3-319-03250-4 (ISBN)

Lese- und Medienproben

Blick ins Buch (midvox)

Artikel merken

This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networked service society, service innovation becomes increasingly important. Reasons for this development can be found in the transformation of economies and in the growing importance of product-service systems. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits. They both are process-oriented dynamic capabilities to adapt (service) processes to changing environments.

Exposition.- Research Background.- Research Approach.- Results.- Discussion.- Conclusion.

Erscheint lt. Verlag	16.12.2013
Reihe/Serie	SpringerBriefs in Information Systems
Zusatzinfo	XI, 60 p. 12 illus.
Verlagsort	Cham
Sprache	englisch
Maße	155 x 235 mm
Gewicht	129 g
Themenwelt	Mathematik / Informatik ► Informatik
	Mathematik / Informatik ► Mathematik ► Finanz- / Wirtschaftsmathematik
	Wirtschaft ► Allgemeines / Lexika
Schlagworte	BPM • business process management • Dynamic Capabilities • OctoProz • Product-Service Systems • service innovation
ISBN-10	3-319-03250-X / 331903250X
ISBN-13	978-3-319-03250-4 / 9783319032504
Zustand	Neuware