Telecommunications Expense Management

How to Audit Your Bills, Reduce Expenses, and Negotiate Favorable Rates

Michael Brosnan, John Messina (Autoren)

Buch | Softcover

304 Seiten

2000
CMP Books (Verlag)
978-1-57820-032-0 (ISBN)

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This straightforward book will provide you with the insight necessary to save your organization revenue through the processes of bill auditing, expense reduction, and savvy contract negotiations. Information technology professionals will find the authors' suggestions useful, and yet uncomplicated to implement. After you have used their suggestions to identify possible errors or optimization opportunities, the book details what steps need to be taken to secure the associated recoveries or service changes, including contact and phone numbers. In addition, their contract negotiation tips could save your organization dollars up front by providing information you need at the bargaining table. This important tool is a must-have for all information technology professionals. ;

Michael Brosnan and John Messina are telecom consultants and also the authors of The Telecom Professionals Complete Guide to the Internet. Michael Brosnan and John Messina are telecom consultants and also the authors of The Telecom Professionals Complete Guide to the Internet.

Introduction 1 Understanding Your Local Telephone Bill 2 The Customer Service Record (CSR) Switched and Dedicated Services 3 Carrier Access Billing System “CABS”4 How to Identify Billing Errors and Obtain Refunds5 Optimizing Your Network6 Long Distance Bill Auditing 7 Secrets of Contract Negotiation 8 Utilizing the Power of the Internet to Audit Your Bills 9 Processing and Validating Technology Invoices 10 Call Accounting, Phone System Security, Toll Fraud and Toll Abuse

Erscheint lt. Verlag	1.1.2000
Verlagsort	Lawrence
Sprache	englisch
Maße	152 x 229 mm
Gewicht	280 g
Themenwelt	Mathematik / Informatik ► Informatik ► Netzwerke
	Mathematik / Informatik ► Informatik ► Theorie / Studium
	Technik ► Nachrichtentechnik
	Wirtschaft ► Betriebswirtschaft / Management ► Finanzierung
ISBN-10	1-57820-032-6 / 1578200326
ISBN-13	978-1-57820-032-0 / 9781578200320
Zustand	Neuware