Telephoning in English Audio Cassette

B. Jean Naterop, Rod Revell (Autoren)

Audio-Cassette

2004 | 3rd Revised edition
Cambridge University Press (Verlag)
978-0-521-53912-8 (ISBN)

Titel ist leider vergriffen;
keine Neuauflage

Artikel merken

Telephoning in English is for professionals who need to be able to receive and make telephone calls in English.

Telephoning in English is for professionals and trainees in business, commerce and administration who need to be able to receive and make telephone calls. It is suitable for use in class or for self-study. Telephoning in English develops and consolidates practical telephone skills in a variety of interesting and relevant contexts. Activities range from message-taking and spelling practice to role play, providing learners with a comprehensive course in using the telephone in English.

Unit 1: How can I help you?: Unit 2: Hold the line, please? Unit 3: Getting a quote: Unit 4: Placing an order: Unit 5: Bookings and arrangements: Unit 6: A change of plan: Unit 7 What's the problem?: Unit 8 Handling complaints. Key and tapescripts.

Erscheint lt. Verlag	1.7.2004
Verlagsort	Cambridge
Sprache	englisch
Maße	67 x 110 mm
Gewicht	116 g
Themenwelt	Schulbuch / Wörterbuch ► Wörterbuch / Fremdsprachen
Themenwelt	Geisteswissenschaften ► Sprach- / Literaturwissenschaft ► Sprachwissenschaft
ISBN-10	0-521-53912-9 / 0521539129
ISBN-13	978-0-521-53912-8 / 9780521539128
Zustand	Neuware