The Blackwell Handbook of Mediation (eBook)

Bridging Theory, Research, and Practice

Margaret S. Herrman (Herausgeber)

eBook Download: PDF

2009 | 1. Auflage
472 Seiten
John Wiley & Sons (Verlag)
978-1-4051-5216-7 (ISBN)

Infos

This handbook invites readers who are interested in mediation,
negotiation and conflict resolution to share the perspectives of
experts in the field.

* Contributors include scholars, mediators, trainers and
negotiators, all of whom are passionate about their work.

* Emphasises both internal and external factors as important
sources of influence when negotiating conflicts.

* Explores the cultural and institutional frameworks that have
shaped intervention processes.

* Considers what techniques might work when, how and why.

* Demonstrates the sophistication of contemporary studies of
mediation, negotiation and conflict resolution.

Autor

Margaret S. Herrman is the founding CEO of Herrman Group, a consultancy that helps people make decisions. She is also the founding co-principal investigator of the Mediator Skills Project at the University of Georgia. She recently retired as a Senior Associate and Director of Dispute Resolution Services at the Carl Vinson Institute of Government also at the University of Georgia.

Inhalt

Acknowledgements.

Notes on Contributors..

Part I; Setting the Stage for a Dialog.

1. Introduction(Margaret S. Herrman).

2. Mediation from Beginning to End: A Testable Model (Margaret
S. Herrman, Nancy Hollett, and Jerry Gale).

Part II: Mediation and Negotiation Set in Their Contextual
Frames.

3. Examining Mediation in Context: Toward Understanding
Variations in Mediation Programs (Craig McEwen).

4. Policy, Practice, and Politics: Bargaining in the Shadow of
Whitehall (Janet Walker and Sherrill Hayes).

5. The Role of Antecedent and Procedural Characteristics in
Mediation: A Review of the Research (Roselle L. Willer).

6. Applying the Comprehensive Model to Workplace Mediation
Research (Brian Polkinghorn and E. Patrick McDermott).

7. Restorative Justice Mediated Dialog (Mark S. Umbreit and
Robert B. Coates).

Part III: Exploring Powerful Internal Dynamics.

8. Mediation as Framing and Framing within Mediation (Barbara
Gray).

9. Does the Model Overarch ten Narrative Stream (John M.
Winslade and Gerald D. Monk).

10. A Facework Frame for Mediation (Stephen Littlejohn and Kathy
Domenici).

11. Mediation and the Forfold Model of Justice (Donald E.
Conlon).

12. The Dynamics of Power in Child Custody Mediation (Donald T.
Saposnek).

13. Emotion in Mediation: Implications, Applications,
Opportunities and Challenges 9Tricia S. Jones).

Part IV: Extensions.

14. Preempting Disaster: Pre-Mediation Strategies to Deal with
Strong Emotions (Danile L. Shapiro).

15. The Meaning of "Social" in Interpersonal Conflict and its
Resolution (Sandra Schruijer and Leopold S. Vansina).

16. Manger as Mediator: Developing a Conflict-Positive
Organization Dean Tjosvlod and Fang Su).

17. Mediation and Difficult Conflicts (Morton Deutsch).

18. Enhancing Mediator Artistry: Multiple Frames, Spirit, and
Reflection in Action Neil H. Katz).

19. Of Time and the River: Notes on the Herman, Hollett, and
Gale Model of Mediation (Kevin Avruch).

20. Mediation at the Millennium (Dean G. Pruitt).

21. A Trainer Responds to the Model 9Zena D. Zumeta).

22. Conclusion (Margaret S. Herrman).

Index of Citations.

General Index.

Rezensionen

"Margaret Herrman and her team have done an admirable job of
sorting through what we know and what we don't know about the
mediation of interpersonal disputes. They have built a
comprehensive model integrating dozens of pertinent variables that
seeks to link antecedent conditions, mediation practice, and short
and long-term outcomes. Herrman has assembled contributions from
many of the stars in the mediation field who examine the
comprehensive model through the lens of framing and frame
reflection, narrative, facework, interpersonal power, emotion,
Social identity and organizational management. The Handbook of
Mediation while not prescriptive, offers a 'platform for
further theory testing' that will surely play an important part in
helping to determine what makes mediators and mediations program
effective." Lawrence Susskind, MIT-Harvard

"The Blackwell Handbook of Mediation is an enormously
important contribution to research, scholarship, and reflective
practice. In a field marked by a vast range of intellectual
traditions and arenas of practice, Margaret Herrman and her
contributors have given us an indispensable resource and guide. -
erudite, balanced, and respectful of dissenting perspectives."
Kenneth Kressel, Rutgers University

"Peggy Herrman's book is a solid presentation of the best
current thinking and research in our changing field. She has done
brilliantly what good mediators do: present the different
perspectives, define the issues, and ask, "where do we go from
here?" Betty McManus, National Conflict Resolution
Center

"Judging from the quality of the contributions to the Handbook,
Herrman's model is a smashing success."-- Howard Gadlin, in the AAA
Dispute Resolution Journal

Produkt-Details

• Erscheint lt. Verlag: 9.2.2009
• Reihe/Serie: Blackwell Handbooks in Management
• Reihe/Serie: Blackwell Handbooks in Management
• Sprache: englisch
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Planung / Organisation
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• Schlagworte: Business & Management • Company Law • Gesellschaftsrecht • Law • Organisationsverhalten • Organizational Behavior • Rechtswissenschaft • Wirtschaft u. Management
• ISBN-10: 1-4051-5216-8 / 1405152168
• ISBN-13: 978-1-4051-5216-7 / 9781405152167