Digitally Transforming the Mortgage Banking Industry

The Maverick's Quest for Outstanding Profit and Customer Satisfaction

James Deitch (Autor)

Buch | Softcover

XX, 260 Seiten

2024 | 2nd Edition
De Gruyter (Verlag)
978-3-11-064795-2 (ISBN)

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Digitally Transforming the Mortgage Banking Industry provides a clear explanation of the necessary cultural and technological transformations in the mortgage banking industry to create high customer satisfaction, improved employee retention, lower costs and increased profit in varying business models. James Deitch looks at the financial industry and its challenges through many different lenses. He interviews twenty-five high performing "maverick" CEOs who see opportunities invisible to most people. The book discusses: How to evaluate a lender’s current operational model and assess the model’s efficiency. How to undertake a digital transformation of the operational model to increase efficiency and profitability. How to evaluate each step of the lending process and evaluate the financial elements of revenue and profit within each step to maximize profitability. The fintech landscape in lending, and how to evaluate fintech offerings to further digitally transform a lender’s business process. Using interviews, diagrams and tables, the book presents a roadmap for digital transformation through a series of discussions and fascinating examples.

James Deitch, CEO, Teraverde Management Advisors, USA

lt;p> Acknowledgements

Introduction

Chapter 1 The Transformative CEO - Vision Culture and Customer Experience

Chapter 2 Expanding the Access to Credit

Chapter 3 Business strategies and Workflow Strategies of the Maverick CEO

Chapter 4 Technological Transformation

Chapter 5 The Mavericks Approach to Financial Performance

Chapter 6 Information Security for Mavericks

Chapter 7 Housing Families 2020 and Beyond

Appendix 1 The Mavericks

Appendix 2 The Financial Crisis of 2007-2010 and Beyond

Appendix 3 The Book in Summary

Erscheint lt. Verlag	24.4.2024
Zusatzinfo	10 b/w ill.
Verlagsort	Berlin/Boston
Sprache	englisch
Maße	170 x 240 mm
Themenwelt	Sachbuch/Ratgeber ► Beruf / Finanzen / Recht / Wirtschaft ► Wirtschaft
	Wirtschaft ► Betriebswirtschaft / Management ► Finanzierung
	Betriebswirtschaft / Management ► Spezielle Betriebswirtschaftslehre ► Versicherungsbetriebslehre
Schlagworte	Banking • Digital transformation • FinTech • Mortgage banking • Real estate mortgage
ISBN-10	3-11-064795-8 / 3110647958
ISBN-13	978-3-11-064795-2 / 9783110647952
Zustand	Neuware