The Digital Utility : Using Energy Data to Increase Customer Value and Grow Your Business (eBook)

Using Energy Data to Increase Customer Value and Grow Your Business

Wayne Pales (Autor)

eBook Download: EPUB

2018
188 Seiten
Grammar Factory Pty. Ltd. (Verlag)
978-0-6481371-6-0 (ISBN)

Infos

As an executive of an electric utility, have you wondered how you will navigate increasing regulatory uncertainty, appeal to disheartened consumers, and balance short-term returns with long-term sustainability?You're not alone. Utility companies the world over are grappling with the unprecedented rate of change occurring within the industry, and are becoming increasingly concerned about being left behind.The Digital Utility provides a simple, yet powerful, six-step framework that will set you up for future success. You'll learn how to leverage energy data to provide services customers want, gain support from relevant stakeholders, and drive business growth. Written by author Wayne Pales, this book is based on Wayne's extensive industry knowledge and experience.You'll discover:The secret to becoming a competitive monopoly in the industry.Six industry truths you cannot ignore.Four key principles to fast-track your success.A diagnostic tool to determine current performance across five key categories.How to create a digital utility roadmap using the six-step ENERGY framework.If you're determined to transform your business and become a utility of the future, The Digital Utility will help make it happen.

Inhalt

Introduction: A strategic roadmap for the future
My quest to help utilities build smart cities
Part 1: The utility of the future
Chapter 1: Striving for a competitive monopoly
Surviving in an increasingly competitive environment
The secret to becoming a competitive monopoly
Facing the inevitable disruption
Chapter 2: Facing the truth … and your fears
Six industry truths you cannot ignore
Truth 1: New energy technology is getting cheaper, physically smaller and more efficient.
Truth 2: Everything is becoming connected.
Truth 3: Growth of data is increasing insights into companies and consumers.
Truth 4: Energy consumers strive for choice and control.
Truth 5: Energy consumers expect simplicity.
Truth 6: Reducing the impact we have on our planet is an increasingly important part of investment decisions.
Tackling your fears to get ahead
Industry fear 1: Regulatory uncertainty
Industry fear 2: Market deregulation
Industry fear 3: Diminished return on investment
Industry fear 4: Restrictions on innovation
Industry fear 5: Consumer adoption of new energy technologies
Industry fear 6: Competition from established organisations in other industries
Industry fear 7: Competition from start-ups
Industry fear 8: Making poor investment decisions
Chapter 3: Focusing inwards to deliver outwards
Staying focused on services over technologies
Everything needs to be measured – no excuses
From gut feel to data-led decision-making
Chapter 4: Four key principles to fast-track your success
Principle 1: Invest in smart meters
Principle 2: Start with the basics
Principle 3: Think like a start-up
Start-up principle 1: Ditch the corporate mindset
Start-up principle 2: Forget the ROI
Start-up principle 3: Disrupt the core
Principle 4: Share your data
Part 2: The ENERGY framework
Chapter 5: Introducing the ENERGY framework
An overview of the 6-step ENERGY framework
Step 1: Explore
Step 2: Narrate
Step 3: Evaluate
Step 4: Resource
Step 5: Govern
Step 6: Yield
A word of advice…
Chapter 6: Explore
Know your stakeholders
Determine what’s possible
1: Lifestyle
2: Choice
3: Operations
4: Insights
5: Partners
6: Enabling services
Where are you today?
Capture your customers’ thoughts
Define how you will measure success
Chapter 7: Narrate
Develop a set of hypotheses
Determine your starting position with the four Ps
Policy
People
Process
Platform
Apply the four Ps to your current state analysis
Develop your narrative
Chapter 8: Evaluate
Stress-test your narrative
Secure stakeholder support
Stress-test your services
Evaluate the results
Chapter 9: Resource
Resource 1: Funding
How a pilot can strengthen your business case
Resource 2: People
Resource 3: Solutions
Resource 4: Partners
Chapter 10: Govern
Work out your governance structure
Support your start-up team
Chapter 11: Yield
Do not yield to the opinions of others
Check the health of your canary
Revisit and revise
Conclusion: Utility of the future
Next stop: Smart cities

Produkt-Details

• Erscheint lt. Verlag: 12.2.2018
• Sprache: englisch
• Themenwelt: Technik ► Elektrotechnik / Energietechnik
• Themenwelt: Wirtschaft
• Schlagworte: Energy data science • Utility companies • Utility Management
• ISBN-10: 0-6481371-6-3 / 0648137163
• ISBN-13: 978-0-6481371-6-0 / 9780648137160