QoS

Measurement and Evaluation of Telecommunications Quality of Service

William C. Hardy (Autor)

Buch | Hardcover

248 Seiten

2001
John Wiley & Sons Inc (Verlag)
978-0-471-49957-2 (ISBN)

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Quality of Service (QoS) is growing in importance in the telecommunications industry because competition is growing fiercer by the day. Proper understanding and implementation of QoS allows telecommunications companies not only to keep ahead of the competition, but also to ensure the wide interoperability of their networks.

Quality of Service (QoS) is continuously growing in importance in the telecommunications industry because competition is growing fiercer by the day. By drawing on 30 years of experience, William C. Hardy explains how to examine specific tools and techniques that he has developed for the measurement and evaluation of QoS and understand the underlying analysis perspectives and methodologies.

Details the basic concepts of QoS, together with the methodologies for organizing, structuring, and carrying out analyses of QoS from scratch.
Describes the atttributes of the telecommunications service that determine user perception of quality in non-technical terms.
Discusses specific measures, measurement techniques and evaluation criteria for all of the factors that affect user perception of QoS.
Addresses user concerns including:

* Will I be able to get to the service when I want to use it?
* How long does it take before I know a connection is being set up?
* How good will voice sound over a connection?
* Includes valuable tips for QoS analysis and the perspectives vital for describing QoS in ways that are useful and operationally meaningful.

Whether you have a limited technical background or are a telecommunications professional this simple and straightforward approach will be an essential tool to understanding QoS.

William C. Hardy is the author of QoS: Measurement and Evaluation of Telecommunications Quality of Service, published by Wiley.

Preface.

Foreword.

Introduction.

BASIC CONCEPTS.

Definitions.

Measurement and Evaluation.

The Analysis Process.

Telecommunications Concepts.

EVALUATIVE CONCEPTS, MEASURES, AND QUANTIFIERS.

Overview.

Accessibility.

Routing Speed.

Connection Reliability.

Routing Reliability.

Connection Quality -
Voice.

Connection Quality -
Data.

Connection Continuity.

Disconnection Reliability.

The Other Stuff.

Afterword.

Appendix A.

Appendix B.

Appendix C.

Abbreviations.

Index.

Verlagsort	New York
Sprache	englisch
Maße	156 x 233 mm
Gewicht	510 g
Einbandart	gebunden
Themenwelt	Mathematik / Informatik ► Informatik ► Netzwerke
	Sozialwissenschaften ► Kommunikation / Medien ► Journalistik
	Technik ► Elektrotechnik / Energietechnik
	Wirtschaft
ISBN-10	0-471-49957-9 / 0471499579
ISBN-13	978-0-471-49957-2 / 9780471499572
Zustand	Neuware