Unlocking Knowledge Assets
Microsoft Press,U.S. (Verlag)
978-0-7356-1463-5 (ISBN)
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In this practical, insightful book, you’ll learn about:
THE STRATEGY: How knowledge management can help you, placing a value on your knowledge assets, and working knowledge management into your corporate culture
THE ROADMAP: A knowledge management implementation framework, creating and sustaining practicing knowledge management communities, building a knowledge management taxonomy, and capturing your knowledge assets
THE TECHNOLOGY: Tools and services for building a knowledge management foundation, metrics and the knowledge repository, knowledge searching and services, and the future of knowledge management
The book includes a Foreword by Thomas H. Davenport, Director of the Accenture Institute for Strategic Change and Professor of Information Management at Boston University
Susan Conway has more than 15 years of experience in the software industry. She has managed database and distributed applications development/implementation projects, knowledge management, skills assessment/resource allocation and readiness/training activities for companies such as Texaco Refining & Marketing, Computer Sciences Corporation, NCR Corp, HK Systems (Supply Chain Management software) and Microsoft Corp. She received her Ph.D. at California Pacific University after writing the dissertation “Implementing Technology Solutions in Low Technology Environments.” Susan as served as the Microsoft representative and Chairperson (1996-1997) for the Business Advisory Committee to the Northwest Center for Emerging Technologies, NCR’s representative on the IEEE Education Technology standards committee, an active team member of the US Departments of Labor’s ONET project (redefinition of skills standards in US industry), and continues as an active member of the Project Management Institute.
Knowledge management as an organizational strategy The process of knowledge management The technology management
Verlagsort | Redmond |
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Sprache | englisch |
Maße | 187 x 229 mm |
Themenwelt | Mathematik / Informatik ► Informatik ► Datenbanken |
ISBN-10 | 0-7356-1463-6 / 0735614636 |
ISBN-13 | 978-0-7356-1463-5 / 9780735614635 |
Zustand | Neuware |
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