Construction Management and Organisational Behaviour (eBook)

Maureen Rhoden (Autor)

eBook Download: PDF

2017
John Wiley & Sons (Verlag)
978-1-118-67456-7 (ISBN)

Infos

This book offers a comprehensive and up-to-date account of management ideas and practices, focusing on the human relations side of construction management. Easily accessible and suitable for use within the classroom or in distance learning situations, it discusses a range of themes and trends covering evidence based management practices in the construction industry. A variety of learning elements will be included, such as case studies, projects, and review questions, fully supported by interactive web based material including multiple choice questions, exercises, annotated links to other relevant web sites and an online glossary to explain key terms. Each chapter will also contain annotated further reading, chapter summaries and outline summaries of relevant legislation within the construction industry.

About the Author

Maureen Rhoden is Senior Lecturer in the Department of Built Environment at the University of Greenwich, London. She specialises in the study and teaching of soft skills in construction management in addition to supervising dissertations of undergraduate and postgraduate students researching in soft skills and construction management related Issues.

Brian Cato is Senior Lecturer in the Department of Built Environment at the University of Greenwich, London. He is a Chartered Quantity Surveyor and Project Manager with 30 years? experience in the construction industry, 25 of them in private practice and latterly 5 years in education.

---

This book offers a comprehensive and up-to-date account of management ideas and practices, focusing on the human relations side of construction management. Easily accessible and suitable for use within the classroom or in distance learning situations, it discusses a range of themes and trends covering evidence based management practices in the construction industry. Each chapter contains annotated further reading, chapter summaries and outline summaries of relevant legislation within the construction industry.

Inhalt

Title Page 5
Copyright Page 6
Contents 7
About the Authors 11
Chapter 1 Introduction 13
Structure of the book 13
Chapter 2 History of Management 15
Introduction 15
Scientific management 15
Classical theory 16
Human relations theory 18
The Hawthorne studies and human relations theory 20
Theory X and Theory Y 21
Decision theory 22
Work activity theory 22
Competencies theory 22
Process theory 22
Is management a science or an art? 22
Management as an art 24
Conclusion 24
Chapter summary 25
Useful website 25
Further reading 25
References 25
Chapter 3 The Nature of Management 27
Introduction 27
The role of a manager 27
Contemporary management functions 30
The organisation’s expectations 33
The person 33
Balancing different management roles 34
Conclusion 34
Chapter summary 34
Useful website 34
Further reading 34
References 35
Chapter 4 Leadership 37
Introduction 37
Behavioural theories 39
Participative leadership 39
Situational leadership 40
Contingency theories 40
Individual leadership skills 42
Leadership styles 43
Changing leadership styles 48
Charismatic leader 49
Innovative leader 50
Commanding leader 51
Laissez-faire leadership 51
Pace setting leader 52
Servant leadership 53
Situational leader 53
Transformational leadership 54
Chapter summary 55
Useful website 55
Further reading 55
References 56
Chapter 5 Communications and Motivation 57
Introduction 57
Communication skills 57
Telephone skills 59
Presenting 59
Giving and accepting criticism 60
Motivation 61
What is motivation? 62
The process of motivation 62
Expectations from work 63
Barriers to motivational behaviour 63
Theories of motivation 64
Content theories 64
Process theories 67
Chapter summary 71
Useful websites 72
Further reading 72
References 72
Chapter 6 Conflict and Negotiation 75
Introduction 75
Negotiation game plan 78
Receiving notification of a potential conflict 79
Win–win conflict negotiation 80
Negotiating a compromise position 81
Withdrawing from the conflict 82
Smoothing the conflict through negotiation 83
Chapter summary 85
Useful website 85
Further reading 85
References 85
Chapter 7 Creative Problem Solving 87
Introduction 87
Bounded and unbounded problems 87
Solving problems 90
Messy, soft or wicked problems 91
Creative problem solving – individuals 94
Creative problem solving – teams 98
Brainstorming techniques for teams 99
Electronic brainstorming 100
Brainwriting 102
Brainwalking 103
Nominal group technique 103
Case studies 103
Selecting appropriate problem solving techniques 104
Chapter summary 104
Useful websites 104
Further reading 105
References 105
Chapter 8 Managing Organisational Change 107
Introduction 107
Brief history of organisational change 107
Scientific management 107
The Hawthorne studies 108
Organisation development 108
The managerial grid 109
Management consulting 109
Managing change 110
Triggers for organisational change 111
Determinist and voluntarist models 115
Perceptions of organisational change 116
Communicating organisational change 117
Employee interpretations of organisational change 118
Individual resistance to change 119
Transitioning nature of sites and project teams 120
Group interpretations of organisational change 121
Group resistance to change 121
Planned organisational change 122
Organisational development and change 125
The situational approach to change management 126
John Kotter’s model 127
Political influences and change management 129
Chapter summary 131
Useful websites 131
Further reading 131
References 132
Chapter 9 Entrepreneurship and Innovation 137
Introduction 137
Characteristics of successful entrepreneurs 137
Work style 142
Leadership style 144
The entrepreneur as a leader 146
Innovation 147
Organisational culture 149
Disruptive innovations 151
Change for the sake of change? 152
Small enterprises 153
Chapter summary 155
Useful websites 155
Further reading 155
References 155
Chapter 10 Organisational Culture 159
Introduction 159
Culture has vs culture is 160
Integration vs differentiation/fragmentation 161
Culture managed vs culture tolerated 161
Symbolic leadership vs management control 161
The iceberg model 162
Theories of organisational culture 165
Corporate culture 165
The tough guy, macho culture 166
The work hard/play hard culture 167
The bet your company culture 167
The process culture 167
Charles Handy’s model of organisational cultures 168
Power culture 168
Role culture 169
Task culture 170
Person culture 172
Globalisation and cultures 173
Organisational socialisation 173
National cultures 175
The Hofstede model 175
The Trompenaars and Hampden-Turner national model 177
Chapter summary 178
Useful website 179
Further reading 179
References 179
Chapter 11 Organisational Strategy 181
Introduction 181
Stakeholders 183
Competitive advantage 186
Porter’s five forces 186
Organisational capability 187
The strategic loop 189
Making sense of a situation 189
Making choices on what to do (and what not to do) 193
Making those things happen 195
Making revisions 195
Strategic approaches in small firms 196
Chapter summary 196
Useful websites 197
Further reading 197
References 197
Chapter 12 Organisations and Structures 199
Introduction 199
Theoretical models of organisational structure 202
Deterministic theory 202
Contingency theory 204
Organisational design 208
Work specialisation 208
Departmentalisation 209
Chain of command 209
Span of control 210
Centralisation and decentralisation 212
Formalisation 214
The shamrock organisation 214
Situational factors 216
Chapter summary 217
Useful websites 217
Further reading 217
References 217
Index 221
EULA 229

Produkt-Details

• Erscheint lt. Verlag: 2.5.2017
• Co-Autor: Brian Cato
• Sprache: englisch
• Themenwelt: Technik ► Bauwesen
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Planung / Organisation
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• Schlagworte: Baubetrieb • Bauingenieur- u. Bauwesen • Civil Engineering & Construction • Conflict and Negotiation • construction innovation • Construction Management • Construction Project Management • Construction Teams • Contingency management • Entrepreneurship • Evidence based management practices • Features of good groups • Functions of communication • Functions of Management • History of management • Human Relations • Human Resource Management • Leadership • Leadership Style • <p>Communication skills • Management ideas • management practices • Managing change in construction • Motivation • nature of management • Organisational Culture • Organisational Development • Organisational Strategy • Problem Solving • Quality management • Roles within teams • Soft Skills • Soft skills in construction • Systems management • theory of motivation • Time Management • Types of communication</p>
• ISBN-10: 1-118-67456-1 / 1118674561
• ISBN-13: 978-1-118-67456-7 / 9781118674567