The Mcgraw-Hill One-Day Workshop

Wendy Carter (Autor)

Media-Kombination

1995
McGraw Hill Higher Education
978-0-07-912090-8 (ISBN)

Infos

This do-it-yourself training module contains a trainer's guide, a participant's manual and a set of slides and handouts. It can be adapted to suit any organization and easily integrated into more comprehensive training sessions or programmes.

Inhalt

Preparation; timetable; materials required; accommodation and room layout; session timings. Part 1 Introduction: timing guidelines; about the day's programme; exercise - closing the store. Part 2 Communication vehicles: timing guidelines; communication vehicles; exercise - one-way communications; closing the store - answers; one-way vs. two-way communication; barriers; exercise - barriers to communication; rules for communication. Part 3 Personal signals: timing guidelines; personal signals. Part 4 Getting the message across: timing guidelines; getting the message across; exercise - giving instructions; after lunch. Part 5 Communication style: timing guidelines; communication style; communication grid; communication skills; building receiving skills. Part 6 Planning ahead: timing guidelines; action planning; further reading; about the author and Harbridge Consulting Group; slides.

Produkt-Details

• Erscheint lt. Verlag: 1.6.1995
• Reihe/Serie: The McGraw-Hill one-day workshop
• Zusatzinfo: 20 illustrations
• Verlagsort: London
• Sprache: englisch
• Gewicht: 1250 g
• Themenwelt: Sozialwissenschaften ► Kommunikation / Medien ► Kommunikationswissenschaft
• Themenwelt: Sozialwissenschaften ► Pädagogik ► Berufspädagogik
• ISBN-10: 0-07-912090-3 / 0079120903
• ISBN-13: 978-0-07-912090-8 / 9780079120908
• Zustand: Neuware